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Read what people are saying
about Precision Garage Door

Precision Garage Door of Little Rock Area
has received 606 reviews, averaging 4.95 Stars:
Review:

A little after 9am I went to open our garage door. About half way up the door CRASHED down. The spring broke. I called Precision and they had someone to our house just after 10am. Shelton was very polite and explained the situation and what he would be doing to get our door operational again. We have 2 doors of the same age so we decided to replace springs on both and the cables on one door that had minor fraying. Before noon Shelton was finished.
Mark Washburn
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Alex was great! 100% professional service.
Kelly Freudensprung
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

I still think the service tech could have replaced just one spring. He insisted I replace both springs, bushings & bearings. The way it was all figured up I knew it was going to be expensive! I asked the tech if Precision was a part of Service Masters Inc. You have to sing all paperwork before he began?
Gary Rowland
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I have to say so far, I have been very impressed with the service I received. James was professional and quick. The price was reasonable to fix two springs, and he also apparently put in new rollers and fixed the metal trim for no extra charge. I had been worried, but my mind was put at ease. He was a God-send! 5 stars!
Lacy
Service Provided:
Broken Garage Door Spring Repair
Review:

Repair man, Alec, was exceptional. He was very professional, helpful and knew his job. Called that morning and 2 hours later repairman was here door repaired and an hour later he was done. Great job.
Edwin Simmons
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

I am pleased with the service I received.
Peter Langsdon
Service Provided:
Garage Door Repair
Review:

Alex needs a raise. He is professional, efficient and represents your company very well. I will recommend your company to everyone.
Ryan Richardson
Service Provided:
Broken Garage Door Spring Repair
Review:

Alex was prompt, polite, efficient, and thorough. He did an excellent job, and I will call Precision again if I have any more problems with my garage door.
Charles Chappell
Service Provided:
Garage Door Opener Repair
Date: 06/18/2019
Install Garage Doors
,
Review:

Your technicians installed a new garage door for me today to replace one that had been damaged. I am very pleased with the door and found the technicians to be friendly and professional.
Jack May
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

The tech was very skilledl and pleasant. I am very pleased.
John Moritz
Service Provided:
Broken Garage Door Spring Repair
Review:

Outstanding service by Alex. Thanks for another great job!
Linda Young
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The tech came the next day. He was on time and nice. I told him the problem and he said "worst case will be a new motor". I thought - I have to buy a new motor. However, it turned out that the motor just needed some calibration. No new motor needed! Thank you for being honest.
Steve & kathleen Joiner
Service Provided:
Garage Door Repair
Review:

Very Satisfied with their service
Bruce Phillips
Service Provided:
Broken Garage Door Spring Repair
Review:

Great service. Professional young man. Thank you!
Walter Nunnelly
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Quality service, responded quickly and had our garage door working better than ever in a short period of time. Highly recommend Precision Overhead Door.
John Wilson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Called late one evening when our garage door quit working and was surprised someone answered and set an appointment up asap. The day of the appt, I was given a heads up that they were running behind schedule and a ETA when they would be there. The technician, Alex, was informative and professional. He worked quickly and was finished within an hour. I thought their pricing was reasonable. Highly recommend using Precision.
Quade Smith
Service Provided:
Garage Door Repair
Product:
Cables
Review:

We are always pleased with this company.
Melvin and beverly Hegwood
Service Provided:
Garage Door Repair
Review:

Please advise when you expect my new doors? It's been a long time!!! Hiram Cooper. 501-525-0952. Hot Springs
H w Cooper
Service Provided:
Install Garage Doors
Review:

We appreciate the fine way our problem was diagnosed, repaired,and then it all explained to us. Great service.
Larry Williams
Service Provided:
Garage Door Opener Repair
Review:

We have been customers for several years. We called to have the door serviced. It had not been serviced for three years and was noisy opening and closing. James has serviced our door before. He said the door needed to be braced due to age related normal wear and tear. They made needed repairs, braced and lubricated as needed leaving it sounding almost good as new. Very professional, excellent work. I highly recommend Precision and employees.
Johnny Glaze
Service Provided:
Garage Door Repair
Review:

Have used the services of Precision several times, and have always been very pleased with timeliness, thoroughness, professionalism, and "making the garage door &/or openers workable". James & a trainee came out today and within 45 minutes had our remotes & key pad back to working order. Thanks!
Richard Tankersley
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

Excellent, efficient, friendly service. Very helpful. Very reasonably priced service call. Thank you, Precision!
Ellen Prewitt
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

Precision is a wonderful company. The technician, Alex, was great. He arrived early, he took time to explain the problem, what to look for so we could deal with a problem before it got too far, and made the repairs in a very timely manner. In short, he was efficient, knowledgeable and friendly. I would recommend Precision without reservation. Also, the cost was very reasonable.
Charles Dirden
Service Provided:
Garage Door Repair
Review:

First of all, let me say that I thought the work was fine. The technician seemed very knowledgeable and friendly. The reason I'm giving you two stars is for the overall sales experience. I do not like 25 point inspections. I like when repairmen fix the problem, not give me failing grades on parts or perceived issues that I did not call them to repair. This makes businesses always ook as if they are looking for an upsell not looking out for the customer. . I also thought that your pricing was bit high.
Jeff Ward
A Response from: Jolene & Steve

Thank you for taking the time to provide feedback. Our 25 point inspection is to find the root of any issue with your garage door. We will give you a fair analysis of the door's condition and multiple options for repair.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Prompt courteous service, knowlegable technician, great job !
Dr Jim
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

great service- on time and per appointment.,
Edward Oglesby
Service Provided:
Garage Door Opener Repair
Review:

Excellant service. On time and very courteous.
Robert Moulden
Service Provided:
Garage Door Repair
Review:

The tech James C. was very professional and Courteous. He did a great job garage door is very quiet now.
Coleman, Frank
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Alex was great-explained things about garage doors (two different brands). He was courteous, called before arriving, was actually in neighborhood so he was was early. Home Advisor was ow I found them-email/call came quickly and appt. scheduled for the next day.
Sandy Hudson
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

Alex was great and performed his task very well. So I give him 5 stars.
Patrick Booth
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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