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Read what people are saying
about Precision Garage Door

Precision Garage Door of Little Rock Area
has received 549 reviews, averaging 4.96 Stars:
Review:

Another prompt response and through repair job. Alex arrived on time, diagnosed the problem; explained what needed to be done, what it would cost and I said do it and he did! Thanks Alex.
James Strawn
Alex Service Provided:
Garage Door Repair
Technician:
Review:

A mistake was made in the installation of new springs on my garage door. The result was a different problem occurring. Alex was my technician today. He installed new springs and new cables on my garage door at no additional cost to me. I really appreciated his honesty and efficiency and will recommend and continue to use this company. Kudos to Alex.
Margaret Alsobrook
Alex Service Provided:
Garage Door Repair
Technician:
Review:

Good afternoon Jolene, My service technician was very professional, knowledgeable, respectful, and completely satisfied my issues in a timely manner. I would recommend your company and him to anyone for services.
Jackie Gray
Alex Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Alex was very knowledgeable about the condition & type of repair my garage door needed. He is professional, courteous & most pleasant. Without any hesitation, I give him a star rating of 5.
Florence Alexander
Alex Service Provided:
Garage Door Repair
Technician:
Review:

Very prompt , very professional and very helpful. Would highly recommend and would not hesitate to use again. Thanks !
Jo Spencer
James Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

Janes was so kind and patient with me. When he realized the ordered part would not work, he had the correct equipment to install on site so that I would have a properly working garage door. I love how after I had paid for the part they used that amount to go towards the new garage motor that I ended up having to buy. It made me feel good because they were honest and not trying to get over on me as a customer.
Latasha Tolbert
James Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

good job , have used before
Bobby Crafford
Alex Service Provided:
Garage Door Opener Repair
Technician:
Review:

Representative arrived on time and was professional. Would happily recommend to anyone
Paula Kennedy
Alex Service Provided:
Garage Door Opener Repair
Technician:
Review:

Alex was excellent.
Bob Kellam
Alex Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Stacy performed service to enable garage door to function normally & programmed car & exterior entry to operate.
Beverly Thornburg
Stacy Service Provided:
Garage Door Opener Repair
Technician:
Review:

Alex was on time and informative. He quickly resolved our garage door issues. I highly recommend him and Precision Door.
Jan Austin
Alex Service Provided:
Garage Door Repair
Technician:
Review:

We called Thursday they came Friday morning. Thanks Precision for the great job on our garage door. It has never been this quite before. You can’t even hear it opening and closing.
Bob Swaim
James Service Provided:
Garage Door Repair
Technician:
Review:

Pleased with the door and with installers James and Carmichael. Only issue - had ordered a lock for the door and it wasn’t brought at installation today. James assured me he would have it installed late this week (by 6-29) or early next week. I told James that I was going out of town and needed the door locked.
Jack Brodie
James Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Thanks to Steve, we have a new opener And in a very short period of time. He worked well with our warranty company, and we only had to pay our deductible. He certainly receives a five from here.
Ed Shehane
James Service Provided:
Garage Door Opener Install
Technician:
Review:

Had a mishap with our garage door the night before we were to leave for vacation. Called and left a message that night. They called 1st thing the next morning and were on their way. Very efficient and had the door fixed quickly. Service technician was very nice. Overall good experience!
Karen P
Alex Service Provided:
Garage Door Repair
Technician:
Review:

My two car garage door buckled in the middle due to age/stress. Called Precision Garage Door. They came out on Wednesday (May 30th). Technician Alex was absolutely great. Polite, courteous, competent. Liberated two cars from the garage. Went through the process of selecting a new garage door, Alex confirmed the desired door was on stock and available. I paid half of the $2,000+ purchase/installation price to reserve the door. Was told I would be called in the next day or two to confirm installation date and time. Phoned Precision Garage Door on Monday (June 4th) to see when they would schedule an appointment to install my door. Manager too busy to talk with me. Lady who answers the phone says the manager would call or email me with the appointment date later in the day. Phoned Precision Garage Door on Tuesday (June 5th). Explained the past six days of conversations and asked when Precision Garage Door would give me an installation date. While attending to my elderly father at his residence I received an email from Precision Garage Door stating my door was scheduled to be installed between 2 and 4 pm today. Left my dad to return home to let the technician into the house. Called Precision Garage Door after 5pm asking if the technician was still coming today. Lady explains the system sends me an installation email when the manager asked the technician to check on the status of the garage door the technician had already checked on and reserved six days ago. June 6: It’s been a full week, no installation date, and no contact from management. Superb technicians, totally jackleg management…
Charlie Dixon
Alex Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Excellent experience. Technician was very friendly and knowledgeable. Explained in detail the different options. Not pushy at all which I really appreciate. This is 5 star customer service! Thank you!
Kelly Barrett
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Top door panel was replaced. It was damaged from the fault of my door opener. James saw that I had insulated my lower panels and asked if I wanted the top panel insulated for a small amount more. That was great! I was very satisfied with the work of Dakota!
Bill Allen
Service Provided:
Garage Door Repair
Review:

Complete garage door repair .. didn’t take long at all .. ALEX was excellent & explained everything to my understanding.. gave me 3 choices of work to be done.. along w/ pricing up front..Quality work indeed .. ty again Alex????
Maggie Williamson
Alex Service Provided:
Garage Door Repair
Technician:
Review:

heard good commits from others, tech was very good, and knew what he was doing, I would recommend this company. Duran Davis, Hot Springs,AR.
Duran Davis
Stacy Service Provided:
Garage Door Repair
Technician:
Review:

These guys are the best. The only place to call if you have any issues!
Paul Bowersock
James Service Provided:
Garage Door Repair
Technician:
Review:

Called them this morning and was there this afternoon! Prompt service! Very polite and professional! Very pleased with the repair and service.
Paulette Craig
Alex Service Provided:
Garage Door Repair
Technician:
Review:

Terrible customer service. Five times I called about my garage door being improperly installed. Five times I, or my dad, was told a manager would call us back. Five times I was ignored and received no phone call. My dad set up an appointment between 4-6 yesterday to meet with someone to discuss how the door was incorrectly installed. NO ONE showed up for the appointment. I talked to Brooke ~5:45 and left a message for the owners. I got no call back. So, if you want to know what my next step is, please talk to Brooke. If I do not have the money back into my account by Friday, she has the list of what's going to happen next.
Cathy Hall
Alex Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Precision stands for quality service and a quality prosuct. Alex came out, answered all my questions and did it in record time. He arrived when he said he would and was a total professional throughout the entire visit.
Carolyn Guth
Alex Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Stacy came out yesterday and replaced a broken spring and upgraded my garage door. Also replaced all 4 springs on my 2, 12x12’ shop doors that were 16 years old. Stacy is very personable and completed all work to my satisfaction.
John Kew
Stacy Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Your men was very courteous and professional. They knew what they were doing and got the job done in very short time. Not bad on the price too.
Don Polk
Service Provided:
Garage Door Repair
Product:
Cables
Review:

You guys are really dependable, friendly and do great work!
Rich Vanleeuwen
Service Provided:
Garage Door Opener Repair
Review:

Your Technician were very professional and detail
Beverly Young
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Timely and professional and friendly technician. Big plus was able to receive same day service. Will use again!
Tracie Flynn
James Service Provided:
Garage Door Opener Repair
Technician:
Review:

Stacy was on time, did a good job explaining my options and the costs and did a great job. I really appreciate that Precision was able to provide same day service. Thanks very much.
Robert Martin
Stacy Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
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