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We were very thankful for Precision today! Our garage door wouldn't open, and I needed to leave the house to make an appointment. I called Precision, and in 30 minutes, James was at our door. He analyzed the problem quickly and got to work replacing the broken parts. Fortunately, we had purchased the highest quality warranty when Precision installed the door three years ago, and so the parts were covered by that warranty. We hope we don't have to call on Precision again anytime soon, but we are always happy to know their help is just a phone call away.

Review:

The service performed was a simple analysis of why our remotes (3, counting the one in the car) were not working. The lock was engaged. I had no idea. They were on time and efficient. Everything was fixed within 10 minutes. Their rates are reasonable.

Review:

Second time we have used Precision Door Service. Stacy was early for our appointment, which is always a plus. Solved the problem within minutes. Explained the problem clearly, explained our choices of parts, and completed the installation all within 30 minutes. We were impressed with his knowledge and workmanship. Very pleased with the final results. Any time we need garage door service we'll call Precision and you should too.

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I am very pleased with my new garage door. Dylan gave me different options from which to choose. He was very friendly and professional. I couldn't be any happier with the product or service.

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Our technician Dylan, who I did not see on your Bio's was very nice and professional. We enjoy doing business with your company. Thank you, Lann Smith

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Very professional & knowledgeable. Replaced our 14 yr old garage door opener with top quality new opener & soon new beautiful garage door.

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James performed a very professional job!!! He has exceptional knowledge about his company’s product!!! He completed the job safely and quickly and demonstrated the operation of the door and the controls! I would recommend James for any job and if I need any future work on my garage door system, I want James!!!

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Because of Stacy and his very professional presentation regarding a new door we chose your company. He was our installer and did an excellent job. He addressed all questions and was very informative. Thank you very much. Our door is beautiful.

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I was impressed with the quick service that I received. When your garage door will not open or close and you cant get to your appointments or work, you need help quickly. Service man was here within the hour and was courteous and had the necessary repairs done within 30 minutes. Will use again and recommend to anyone needing garage door repairs.

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Another prompt response and through repair job. Alex arrived on time, diagnosed the problem; explained what needed to be done, what it would cost and I said do it and he did! Thanks Alex.

Review:

A mistake was made in the installation of new springs on my garage door. The result was a different problem occurring. Alex was my technician today. He installed new springs and new cables on my garage door at no additional cost to me. I really appreciated his honesty and efficiency and will recommend and continue to use this company. Kudos to Alex.

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Good afternoon Jolene, My service technician was very professional, knowledgeable, respectful, and completely satisfied my issues in a timely manner. I would recommend your company and him to anyone for services.

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Alex was very knowledgeable about the condition & type of repair my garage door needed. He is professional, courteous & most pleasant. Without any hesitation, I give him a star rating of 5.

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Very prompt , very professional and very helpful. Would highly recommend and would not hesitate to use again. Thanks !

Review:

Janes was so kind and patient with me. When he realized the ordered part would not work, he had the correct equipment to install on site so that I would have a properly working garage door. I love how after I had paid for the part they used that amount to go towards the new garage motor that I ended up having to buy. It made me feel good because they were honest and not trying to get over on me as a customer.

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good job , have used before

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Representative arrived on time and was professional. Would happily recommend to anyone

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Alex was excellent.

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Stacy performed service to enable garage door to function normally & programmed car & exterior entry to operate.

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Alex was on time and informative. He quickly resolved our garage door issues. I highly recommend him and Precision Door.

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We called Thursday they came Friday morning. Thanks Precision for the great job on our garage door. It has never been this quite before. You can’t even hear it opening and closing.

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Thanks to Steve, we have a new opener And in a very short period of time. He worked well with our warranty company, and we only had to pay our deductible. He certainly receives a five from here.

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Had a mishap with our garage door the night before we were to leave for vacation. Called and left a message that night. They called 1st thing the next morning and were on their way. Very efficient and had the door fixed quickly. Service technician was very nice. Overall good experience!

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Excellent experience. Technician was very friendly and knowledgeable. Explained in detail the different options. Not pushy at all which I really appreciate. This is 5 star customer service! Thank you!

Review:

Top door panel was replaced. It was damaged from the fault of my door opener. James saw that I had insulated my lower panels and asked if I wanted the top panel insulated for a small amount more. That was great! I was very satisfied with the work of Dakota!

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Complete garage door repair .. didn’t take long at all .. ALEX was excellent & explained everything to my understanding.. gave me 3 choices of work to be done.. along w/ pricing up front..Quality work indeed .. ty again Alex????

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heard good commits from others, tech was very good, and knew what he was doing, I would recommend this company. Duran Davis, Hot Springs,AR.

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These guys are the best. The only place to call if you have any issues!

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Called them this morning and was there this afternoon! Prompt service! Very polite and professional! Very pleased with the repair and service.

Review:

Terrible customer service. Five times I called about my garage door being improperly installed. Five times I, or my dad, was told a manager would call us back. Five times I was ignored and received no phone call. My dad set up an appointment between 4-6 yesterday to meet with someone to discuss how the door was incorrectly installed. NO ONE showed up for the appointment. I talked to Brooke ~5:45 and left a message for the owners. I got no call back. So, if you want to know what my next step is, please talk to Brooke. If I do not have the money back into my account by Friday, she has the list of what's going to happen next.