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The service person who answered my request for service was prompt, courteous, and helpful. Our garage door was acting “funny”; turns out, we needed to replace the entire belt drive garage door controller, along with the rail, power button and remotes. The new one has more features I didn’t expect - LED lights, a camera, and WHISPER QUIET operation! Very pleased with Precision Door of Little Rock!

- Betsy Mowery

I called for service this morning, and within 25 minutes, Tony, the technician, arrived to troubleshoot the problem. Turns out, my 20-year-old unit was shot. Tony replaced the unit and hauled away the old equipment. He was professional, knowledgeable and courteous. Plus, he’s a Marine veteran, so we traded war stories.

- Annette And Mark Magie

prompt friendly courteous knowledgeable here on time and did not hesitate to call for technical help on slight problem with door lift this was a 25k door and i think it was worth every dime .

- Barry Newcomb

The service man was friendly and explained everything very well.He does credit to your company.

- Jack Kenney

Called for service today. Technician, Kyle was there in about 30 minutes. Replaced broken springs, worn bearings, and oiled the door and did safety check on the garage door. So now it runs smoothly and is extremely quiet again. He was fast, courteous, and showed me what needed to be done. Thanks so much for the great service.

- Kathlene Croft

Great service and very thorough !

- April Watkins

This was such an amazing experience from start to finish. I was referred by my brother and his wife, who had garage doors installed a few years ago and the process was very smooth! I missed the initial consult, truth be told and a family member initiated everything on my behalf, but between confirmation calls from Debbie about my order status, delivery date scheduling, and inspection of framework, I knew what was happening at all times. And Thomas - my installer - was a pleasant machine. He worked non stop for nine hours on a day with over 100 degrees on the heat index installing two doors (partially custom because of weird dimensions) and was kind, humorous, and knowledgeable the entire time. He was joined by Sawyer (I think?) who cracked some great jokes and helped finish the install. Thomas wrapped the experience by walking through warranty, need to knows, and even helped secure additional goods and services that I didn't know about beforehand. Would recommend this company and team hands down, over and over.

- Will Poff

Sawyer and Keith came out quickly and did a complete inspection of the door and not just the obvious problem. We discussed all issues he recommended and what it would take to repair. I decided what I wanted done and there was no pressure to do more than I wanted done. The technicians were very courteous and got the job done timely but not hurriedly. I use them again when needed.

- Bob Bracy

Great experience! Booked online, from friend recommendation, which was very easy. My technician, Sawyer, could not have been better. He was prompt, informed me of my repair needed, and had it repaired on the spot. I would highly recommend Precision and Sawyer!

- MARJORIE DUDLEY

Colin was very a courteous and knowledgeable technician and did a great job with the install. Grateful for Saturday service!

- Brad Tedrugge

The technician was very knowledgeable and professional. He was able to diagnose my problem right away. I was also very pleased with the quick response of Precision Garage Door. They came when they said they would and I already have a time and date for repairs.

- Mae Agnew

The repairman was very knowledgeable and professional. Same day service!

- Warren Booker

the employees who did the inspection, estimate, and install were friendly and helpful

- Evan

We have used your company for previous repairs on our garage door in the past. Briar came out today and assessed our current door problem and due to the condition of the door, he gave us options and we decided to purchase a new door. Briar was very knowledgeable and helpful in choosing a door that fit our needs. We are satisfied with our decision. We are looking forward to a Great Looking New Door. Thank your prompt attention.

- Dan Joyce

Quoted 7,000$ for a new door. Repaired by competitor for 150$ same day.

- Jeffrey Thessing

I HAD A EMERGENCY GARAGE DOOR OFF TRACK AND THE SERVICE TECHNICIAN BRIAR CAME OUT AND DID A PROMPT SERVICE AND WAS BEYOND PROFESSIONAL.I WILL BE USING THIS COMPANY FOR NOW ON FOR ANY ISSUES.THANK YOU FOR OUTSTANDING SERVICE.

- Ryan Dickerson

You fixed a faulty trim that resulted from an installation shortcoming

- Michel Leidermann

Steve and Jolene, I was stuck in garage and early call was 10-12, but your team came through(after a little begging) and had ne up and running by 9am. Very professional young man. so glad I converted my business to your team! Rene' Julian

- Rene Julian

Main spring broke last night after hours. I called Precision and the phone was immediately answered by a very nice lady. She listened to my story and booked an appointment for me this morning. The technician was actually early, called to make sure it was OK to come. He got right to work. He seemed to be very nice, extremely knowledgeable and very competent. He fixed the problem quickly and even spotted a few other problems that needed attention. I have used this company before and this experience was very consistent with my previous opinion. I will always use them for any garage door work in the future. They do great work!

- RICHARD WHEELER

I have used Precision Door service one time before and the service was excellent! This time, it was excellent as well.

- Uvita Scott

Technician was great, and very patient with our questions.

- Henry Allen

We've always had great experiences. This was another excellent service call.

- Andrew Hottell & Billy Hipp

Precision sales and installation was professional quality and quick. I made a decision on the door upgrade and it was installed in the morning of the following day. The installers even indicated that a particular piece of the installtion was not going to be necessary and arranged to have another $150.00 deducted from the bill - even better. Precision has serviced and installed doors in my neighborhood over the years, further proof of their skill and reliability. I am very pleased with my new garage door and controller upgrade.

- Susan Lamb

The technician did a great job diagnosing the issue immediately and getting my garage door fixed! I think the name was brand!

- Todd Johnson

Collin was very thorough and helpful. He fixed all the problems with our garage door and is running like new. Highly recommend Precision Door's services.

- Cesar Caballero

Briar called and was here on time. He checked door out and explained what was needed to repair door and had parts on his truck . He was very knowledged and did repair’s quickly, cleaned up and lubed hinders and check out operation . All working great!!I would call again if we have any other problems.

- Steven Valentine

Every single time they come to my house, they try to sell me a new motor. They tried again last Friday. I've bought 2 in the last 2 years. I had to have my husband handle it. That is irritating to me. The wrong 'motherboard" was ordered. That won't be in for another 3 days. So, I get to get on a ladder to open and close my large garage door. Not fun. :(

- Holly Speed

Your service was immediate. The technician was courteous and listened to all my concerns. He assessed the situation and explained to me what he thought was wrong. He estimated the job and allowed me to decide what I wanted to do. Once I had decided, he proceeded to replace parts of my garage door. Once he finished he showed me on his tablet what he had done and I paid him. Very professional. Thank you.

- Nancy Downing

To be honest, the initial reason we selected Precision to call was because you were open on the weekends, and we hoped not to have to wait until Monday. Additionally, "woman owned" caught my eye. Tony was able to arrive earlier than expected, providing immediate assistance on a Saturday afternoon! He was knowledgeable, professional, explained our options, and gave us time to discuss and decide. We are glad we selected Precision.

- Rita & Gary Speas

online booking and next day service great field rep

- James Hayley