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Precision Garage Door of Central Arkansas
about Precision Garage Door
has received 4 reviews, averaging 2.00 Stars:
More expensive than compared to other companies
- Willie Mitchell
Precision Door Service of Central Arkansas uses high cycle powder coated springs in our garage door repairs. The springs outlast the industry standard many times over delivering greater value than the cost of repeat replacements of the oil tempered springs used by our competition.
First of all, let me say that I thought the work was fine. The technician seemed very knowledgeable and friendly. The reason I'm giving you two stars is for the overall sales experience. I do not like 25 point inspections. I like when repairmen fix the problem, not give me failing grades on parts or perceived issues that I did not call them to repair. This makes businesses always ook as if they are looking for an upsell not looking out for the customer. . I also thought that your pricing was bit high.
- Jeff Ward
Thank you for taking the time to provide feedback. Our 25 point inspection is to find the root of any issue with your garage door. We will give you a fair analysis of the door's condition and multiple options for repair.
Your people were able to come on the same day but were here for a very short time. I felt that the charges for the repair were very high and should I need repairs in the future, I will probably call another vendor even if they can't come on that same day. Charges over $400 for this repair seemed excessive.
- John Thompson
Director Field Operations: James
Little Rock, AR
Service was great and technician was knowledgeable and polite, but the total cost of torsion spring replacement was over three times what was originally estimated. No issues with the service, but felt a little ripped off after getting such a lowball estimate.
- Pettus & christina Kincannon