First of all, let me say that I thought the work was fine. The technician seemed very knowledgeable and friendly. The reason I'm giving you two stars is for the overall sales experience. I do not like 25 point inspections. I like when repairmen fix the problem, not give me failing grades on parts or perceived issues that I did not call them to repair. This makes businesses always ook as if they are looking for an upsell not looking out for the customer. . I also thought that your pricing was bit high.
Response from Jolene & Steve
Business Owner
Thank you for taking the time to provide feedback. Our 25 point inspection is to find the root of any issue with your garage door. We will give you a fair analysis of the door's condition and multiple options for repair.