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Read what people are saying
about Precision Garage Door in:
Hot Springs Area, AR
Precision Garage Door of Central Arkansashas received 94 reviews, averaging 4.87 Stars:
Hot Springs, AR
Hot Springs, AR
We are very satisfied with the service we received when our garage door would not work. The dispatcher and technician were both very kind and helpful. The technician took time to explain everything to us before and after the work was completed. We would definitely call them again.
- Ruth Osborn & Carole Stone
Product:
Malvern, AR
Normally I don’t bother filling out these surveys but feel compelled to after your technician Tony Griffis did an outstanding service on our garage door(s). Tony only quickly troubleshot and identified the initial problem, (the side that quit working), and replaced the entire motor unit with a newer, upgraded model of the one we had. Realizing the rail bearings were ALL worn, and the rails needed greasing to boot, he advised us to replace all 24 bearings as the ones he took off and inspected were either froze or close to it. He also advised us to let him grease the rails also, which he said he didn’t have, but would return to do that at his earliest opportunity. Not just all that, but he also took the time to show us how our new keypad and door actuator panel worked, THEN he helped us install the “myQ” app so we can use our smart phones to open the doors, too!!! - PROMOTE!!!
- Kenneth Beavers
Hot Springs, AR
Drew did a great job! Professional and friendly - arrived on time and completed the job quickly. Garage door is working great now.
- Rebekah Welch
Product:
Hot Springs, AR
Very friendly and knowledgeable
- Jeff Seikel
Hot Springs, AR
I scheduled an appointment on line for 12-2, the technician calls at 10:22 am and says he will will be there in 10 minutes. I scheduled from 12-2 for a reason, so I had to drop what I was doing and rush home to meet him, which I didn't appreciate, that was my reason for scheduling from 12-2, after arriving and speaking to the tech, he stated he couldn't repair the broken spring due my doors were installed incorrectly, which have been working fine for the 15 years we have lived here, he stated that new doors would work so much better, we have had no issue we these doors until the spring broke. As a service tech myself, when I stared asking questions about the repairs, he was trying to give me some indirect answers, he also told me to change the broken spring, he would have disassemble the other door, when I ask why, he told me if he just removed the bar and pulleys it would put to much pressure on the track, which would have no more pressure on it after removal than it does before the removal. He thought by pricing the repair high enough that I would agree to the replacement. If I was not mechanical and a technician I would just went for the replacement on his recommendation. It's sad that he was only interested in selling me a new set of doors. Needless to say I paid him the service call and sent him on his way. I do not recommend this company to anyone
- Wayne Hudgens
Hot Springs, AR
Tony your technician was excellent. He knew what he was doing and explained.the service needed. He estimated the job would take two hours and it was. I paid by credit card. The receipt should have been sent to my email. I have not received it yet. We purchased a new opener, remotes, key pads and rollers.
- Joe Lokanc
Product:
Hot Springs, AR
Installation crew was on time and very polite. They were very knowledgeable and worked very quick. Door was exactly as advertized and works very quiet and very smooth. We highly recomend this company. Sue and Jesse Eslick Hot Springs Village
- Geneva Newman
Product:
Hot Springs, AR
Drew took care of my problems with my door in a quick and efficient manner. Paid a little extra for bearings and rollers but I think it will be worth it in the long run. Drew also advised me on the other garage door too. Thanks.
- David Landrum
Product:
Hot Springs, AR
on time , efficient, and very knowlegible and very pleasant man as well.
- Tim Bumpas
Product:
Hot Springs, AR
We have been a Precision Door customer for many years. They have never disappointed us. They always come when we call in record time and always are professional and extremely knowledgeable. We have absolutely no problem in recommending this company.
- Melvin and beverly Hegwood
Product:
Hot Springs, AR
ALL QUESTIONS YOU ASKED --- YES,YES,YES, AND YES! Quick response was why I called and you were right here within the hour! A very knowledgeable technician -- A+.
- Ken Hodges
Hot Springs, AR
tony did a wonderful job. he was very thorough and courteous.
- Kevin Baker
Product:
Hot Springs, AR
We came home the other day and discovered the garage would only open about 6 inches. Discovered that one of the door springs had broken. I searched and found Precision Garage Door. They had a high 4 star rating so I booked an appt for repair. They were very quick and came out the same day. The technician suggested I replace my entire door system at the cost of a mere $3600. I only had 1 spring broken so I told him just to fix the spring. He suggested I would really need to replace both springs and replace all the rollers because the motor was dragging the door up. So I asked ho much for all that. The tech quoted about $700 and I thought that sounded a bit high, but I agreed. I have no problem with the politeness and ability of the technician, he did good work and was professional and quick. My only problem was the final bill was $815 which was, what I thought, over priced. I did some research after he left and found the average repair cost is about $350-$435 for the same type repair. So the only reason I gave a 3 star was the over pricing by this company. If your looking to pay a fair price, you may want to look elsewhere.
- Danny French
Product:
Hot Springs, AR
Great service. Technician very knowledgeable. Problem solved. Good to go??
- Mickey Sheppard
Hot Springs, AR
Nice and knowledgeable folks……came right out on schedule and fixed the problem. Will call them again!
- William Willis
Hot Springs, AR
Good fast service Employee knew his job. Not pushy. Gave additional care instructions. Second time using PRECISION DOOR. I had a tune up and replaced cables. Thank You Ron Donnelly
- Ronald Donnelly
Product:
Hot Springs, AR
I can't recommend this company enough. Ethan came out the same day I called and fixed every issue on the two garage doors of my new home. Excellent service. Thank you so much!
- Lauren Phillips
Product:
Hot Springs, AR
Very quick and professional
- Doug Howell
Product:
Hot Springs, AR
Tony Griffis did a great job, quickly assessing the problem and providing a solution. He arrived with the catalog I had requested & set about helping me select new garage doors that will be installed tomorrow. Our repair was handled very professionally & gave me the assistance needed to also provide worry-free access in the event emergency services need to gain access. He’s a great asset to your company.
- Jackson Rusheon
Product:
Hot Springs, AR
Super friendly people from scheduling to service call. Prompt service in nasty cold weather! Highly recommend!
- Cindy Hern
Hot Springs, AR
I've used these guys before. They were very good then...they still are!
- Ron White
Product:
Hot Springs, AR
Tony was very helpful. Very professional.
- Carol Spencer
Product:
Hot Springs, AR
Pete was very nice and explained everything in detail.
- Shelley Marini
Royal, AR
Very professional did great work and showed up when he said was
- David Hickey
Product:
Hot Springs, AR
Perfect transaction! Friendly, professional, honest., timely and cleaned everything up. Just right
- William Willis
Hot Springs, AR
drew was extremely knowledgeable and precise. i can’t recommend him enough. he’s a tremendous asset to precision door.
- Kevin Baker
Product:
Hot Springs, AR
Requested an estimate for garage door replacement due to hailstorm damages. Ethan Bowlin provided the estimate. Ethan is professional, courteous, and extremely knowledgeable of the product and services offered by the company.
- Linda George
Hot Springs, AR
Great service. Pete did a wonderful job. I'm very happy with the solution to my problem and will recommend you to friends and neighbors who need your services, again.
- Jim Biancalana
Product:
Hot Springs, AR
Prompt,excellent service;
- Michael Walker
(501) 588-7393
(501) 588-7393(501) 545-2007
(501) 545-2007(501) 209-3077
(501) 209-3077(501) 303-6767
(501) 303-6767(501) 504-6363
(501) 504-6363(501) 241-4327
(501) 241-4327(501) 391-1133
(501) 391-1133(501) 588-3298
(501) 588-3298Office: (501) 228-8827
9629 Rowlett Dr
Maumelle, AR 72113
License
License #0328141214
DREW WAS OUR SERVICEMAN AND HE WAS VERY THROUGH AND ON TIME WHICH I APPRECIATE, HOWEVER I DID NOT GET A RECEIPT, THOUGHT IT MIGHT COME BY EMAIL, IT WAS JUST A SERVICE CALL AS FOR SOME REASON THE DOOR WAS WORKING WHEN He GOT HERE. BUT I WOULD APPRECIATE A RECEIPT. THANKS JUDY RIVERS
- Judy Rivers