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Read what people are saying
about Precision Garage Door in:

Hot Springs Area, AR

Precision Garage Door of Central Arkansas
has received 93 reviews, averaging 4.87 Stars:
1 2 3 4 5
Review:

We are very satisfied with the service we received when our garage door would not work. The dispatcher and technician were both very kind and helpful. The technician took time to explain everything to us before and after the work was completed. We would definitely call them again.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Normally I don’t bother filling out these surveys but feel compelled to after your technician Tony Griffis did an outstanding service on our garage door(s). Tony only quickly troubleshot and identified the initial problem, (the side that quit working), and replaced the entire motor unit with a newer, upgraded model of the one we had. Realizing the rail bearings were ALL worn, and the rails needed greasing to boot, he advised us to replace all 24 bearings as the ones he took off and inspected were either froze or close to it. He also advised us to let him grease the rails also, which he said he didn’t have, but would return to do that at his earliest opportunity. Not just all that, but he also took the time to show us how our new keypad and door actuator panel worked, THEN he helped us install the “myQ” app so we can use our smart phones to open the doors, too!!! - PROMOTE!!!

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Tony Service Provided:
Garage Door Opener Repair

Product:
Opener

Technician: Tony
Review:

Drew did a great job! Professional and friendly - arrived on time and completed the job quickly. Garage door is working great now.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Very friendly and knowledgeable

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Service Provided:
Garage Door Opener Repair

Review:

I scheduled an appointment on line for 12-2, the technician calls at 10:22 am and says he will will be there in 10 minutes. I scheduled from 12-2 for a reason, so I had to drop what I was doing and rush home to meet him, which I didn't appreciate, that was my reason for scheduling from 12-2, after arriving and speaking to the tech, he stated he couldn't repair the broken spring due my doors were installed incorrectly, which have been working fine for the 15 years we have lived here, he stated that new doors would work so much better, we have had no issue we these doors until the spring broke. As a service tech myself, when I stared asking questions about the repairs, he was trying to give me some indirect answers, he also told me to change the broken spring, he would have disassemble the other door, when I ask why, he told me if he just removed the bar and pulleys it would put to much pressure on the track, which would have no more pressure on it after removal than it does before the removal. He thought by pricing the repair high enough that I would agree to the replacement. If I was not mechanical and a technician I would just went for the replacement on his recommendation. It's sad that he was only interested in selling me a new set of doors. Needless to say I paid him the service call and sent him on his way. I do not recommend this company to anyone

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Service Provided:
Broken Garage Door Spring Repair

Review:

Tony your technician was excellent. He knew what he was doing and explained.the service needed. He estimated the job would take two hours and it was. I paid by credit card. The receipt should have been sent to my email. I have not received it yet. We purchased a new opener, remotes, key pads and rollers.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Installation crew was on time and very polite. They were very knowledgeable and worked very quick. Door was exactly as advertized and works very quiet and very smooth. We highly recomend this company. Sue and Jesse Eslick Hot Springs Village

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Drew took care of my problems with my door in a quick and efficient manner. Paid a little extra for bearings and rollers but I think it will be worth it in the long run. Drew also advised me on the other garage door too. Thanks.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

on time , efficient, and very knowlegible and very pleasant man as well.

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

We have been a Precision Door customer for many years. They have never disappointed us. They always come when we call in record time and always are professional and extremely knowledgeable. We have absolutely no problem in recommending this company.

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Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Review:

ALL QUESTIONS YOU ASKED --- YES,YES,YES, AND YES! Quick response was why I called and you were right here within the hour! A very knowledgeable technician -- A+.

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Service Provided:
Install Garage Doors

Review:

tony did a wonderful job. he was very thorough and courteous.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Review:

We came home the other day and discovered the garage would only open about 6 inches. Discovered that one of the door springs had broken. I searched and found Precision Garage Door. They had a high 4 star rating so I booked an appt for repair. They were very quick and came out the same day. The technician suggested I replace my entire door system at the cost of a mere $3600. I only had 1 spring broken so I told him just to fix the spring. He suggested I would really need to replace both springs and replace all the rollers because the motor was dragging the door up. So I asked ho much for all that. The tech quoted about $700 and I thought that sounded a bit high, but I agreed. I have no problem with the politeness and ability of the technician, he did good work and was professional and quick. My only problem was the final bill was $815 which was, what I thought, over priced. I did some research after he left and found the average repair cost is about $350-$435 for the same type repair. So the only reason I gave a 3 star was the over pricing by this company. If your looking to pay a fair price, you may want to look elsewhere.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Great service. Technician very knowledgeable. Problem solved. Good to go??

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Service Provided:
Garage Door Opener Repair

Review:

Nice and knowledgeable folks……came right out on schedule and fixed the problem. Will call them again!

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James Service Provided:
Garage Door Repair

Director Field Operations: James
Review:

Good fast service Employee knew his job. Not pushy. Gave additional care instructions. Second time using PRECISION DOOR. I had a tune up and replaced cables. Thank You Ron Donnelly

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

I can't recommend this company enough. Ethan came out the same day I called and fixed every issue on the two garage doors of my new home. Excellent service. Thank you so much!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Very quick and professional

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Tony Griffis did a great job, quickly assessing the problem and providing a solution. He arrived with the catalog I had requested & set about helping me select new garage doors that will be installed tomorrow. Our repair was handled very professionally & gave me the assistance needed to also provide worry-free access in the event emergency services need to gain access. He’s a great asset to your company.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Super friendly people from scheduling to service call. Prompt service in nasty cold weather! Highly recommend!

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Service Provided:
Garage Door Repair

Review:

I've used these guys before. They were very good then...they still are!

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Tony was very helpful. Very professional.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Pete was very nice and explained everything in detail.

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Service Provided:
Install Garage Doors

Review:

Very professional did great work and showed up when he said was

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Perfect transaction! Friendly, professional, honest., timely and cleaned everything up. Just right

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Service Provided:
Garage Door Repair

Review:

drew was extremely knowledgeable and precise. i can’t recommend him enough. he’s a tremendous asset to precision door.

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Requested an estimate for garage door replacement due to hailstorm damages. Ethan Bowlin provided the estimate. Ethan is professional, courteous, and extremely knowledgeable of the product and services offered by the company.

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Service Provided:
Install Garage Doors

Review:

Great service. Pete did a wonderful job. I'm very happy with the solution to my problem and will recommend you to friends and neighbors who need your services, again.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Prompt,excellent service;

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Service Provided:
Garage Door Repair

Review:

These folks were here in a timely manner. Peter the technician kept me informed as to when he would be coming and all the details of the repairs. He was extremely helpful. The repair left my door in better condition than when it was new with more structurally sound upgrades. I highly recommend them

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Service Provided:
Garage Door Repair

Next Page
Little Rock Area

(501) 588-7393

(501) 588-7393
Hot Springs Area

(501) 545-2007

(501) 545-2007
Hot Springs Village Area

(501) 209-3077

(501) 209-3077
Benton | Bryant Area

(501) 303-6767

(501) 303-6767
Conway Area

(501) 504-6363

(501) 504-6363
Jacksonville Area

(501) 241-4327

(501) 241-4327
Maumelle Area

(501) 391-1133

(501) 391-1133
North Little Rock Area

(501) 588-3298

(501) 588-3298
Precision Door Service of Central Arkansas
Office: (501) 228-8827
9629 Rowlett Dr
Maumelle, AR 72113

License

License #
0328141214