Garage Door Repair Reviews in Hot Springs Area, AR (Updated June 2026)

Very happy with this company!! The tech, Colin, was just wonderful. The company seemed very dedicated to quick response and making sure I was taken care of. I also received a call from the office just to check up on me and make sure all was in order. I really like this company - very user friendly.

- Paula Sheeley

There were several problems with my large garage door. your repairman found and fixed all of them. I now have a garage door that works as designed. your repairman was very easy to work with.

- Robert Harmon

I looked up garage door online and they would give me an estimate for my problem. He gave me a quote for "crucial" as well as other repairs. I only had crucial performed but have estimates on the other. He was very knowledgeable and efficient.

- Jeanette Pratt

The technicians explained everything to us in detail, they were very friendly and knowledgeable. We were more than satisfied with the service. We also appreciated your company fitting us in so quickly with our stressful problem.

- Ken Hodges

Collin was the tech who came to service our door! Super respectful and helpful on the phone, even more so in person. Took time to answer all my questions and explain all my options. He took care of the issue we had very quickly and then took extra time to make sure it was running even smoother than it did before!

- Colby Gunselman

The representative was very Friendly and courteous, Explaned all the details of the various doors and what is involved in the installation. He was very knowlegable in all aspects of the product and installation

- Richard Hiemenz

Previous review I sent got me a notice to go to the navigation menu??????? Don’t have time to do this again

- Linda Doherty

Kyle arrived within 25 minutes of my call for help and got me fixed up! He did a wonderful job! He was very polite, introduced himself and shook my hand when he arrived, He gave me an estimate that we agreed on prior to completing the repairs. I can definitely recommend Precision Door of Little Rock to anyone who needs garage door repairs. Thank you Kyle! Dr. Anne Murphy in Hot Springs, Arkansas.

- Ann Murphy

Erin was efficient and very helpful in scheduling an appointment for service with a technician. Sawyer, the technician, was personable, professional, knowledgeable, and he provided the service needed in a timely manner. We highly recommend Precision Garage Door.

- Linda & Leo George

The response time was next day service.

- Nancy Chandler

Sawyer was extremely helpful and totally professional. He explained why things needed to be done and explained how everything worked after completing the installation.

- Cissy Huggs

Tony was our technician. He made a timely arrival, diagnosed our problem quickly, Had repairs and installations done within an hour. Friendly, respectful, knowledgeable.

- John McCallum

Submitted an email on Sunday afternoon because my garage door had been acting up all weekend. Sometimes it would open by the remote or my car, and sometimes it wouldn't. I checked you tube for solutions but none worked. Within 15 minutes of submitting my email I got a call from Precision and explained my situation. An appointment was made for Monday morning between 8:00 and 11:00 a.m. on Monday morning I received a call approximately 8:30 from Sawyer the precision Tech and told me he was on his way and about when he would arrive. He went through my lift motor, tracks, and track wheels and gave me a complete rundown on my options. I chose a new lift motor as well as replacing some wheels and wheel frames. By 11:00 I am he had installed everything we talked about and it was running smoothly. I would highly recommend this company. Sawyer was excellent in his diagnosis as well as explaining everything it all. He was very polite and professional. Five stars for sure!

- Mike Davenport

Tony was responsive, professional and very informative.

- Jim Grigsby

Kyle was wonderful!

- Barbara Baker

I had an awesome experience with Precision Garage Door Service. Briar was great to work with—he communicated everything clearly, was honest about what needed to be done, and gave me options for repairs without any pressure. I really appreciated how transparent and professional he was throughout the whole process. Highly recommend Precision Garage Door Repair!

- Nicole Schultz

Collin was great! Excellent customer service, very knowledgeable and helpful. Very prompt, provided a courtesy call, asked questions and gave useful information. I will definitely use this company again when the need arises. A++

- Larry Morphew

Technician explained everything in detail, demonstated cause of issue. Very friendly, prompt. Briar was our tech - top notch!

- Nancy Davis

The young man you sent was very polite and did not pressure me into any unnecessary service. Please give him a big thank you for a good job.

- Diane hicks

Briar was great! He knew what he was doing and the optional additional parts he recommended to keep the door working smoothly for years to come were added. A good worker, got the door operational again in no time.

- Jim Biancalana

Briar, it was refreshing having a presentation from Briar, very knowledgeable. Briar is very kind and explained everything giving us several options which was very helpful. Again Briar is a keeper.

- Jacqueline Gary Riley

Briar did an excellent job in solving my issues. He explained everything very well. He made sure the garage door opened on my car and other devices before he left. Would highly recommend him to friends.

- Kathy Mcconkie

Collin, the tech who installed my new garage door opener and replaced some of the doors hardware was very pleasant, informed and professional. Would recommend him to friends and family. Also liked the way he showed up on time and was empathetic to my anxiety about what was going on.

- Pam Carter

I was very happy with the promptness and the service. i will use them again

- Dora Kenney

Arrived on time. Very polite, quickly diagnosed and completed repairs. Great service. Chip Kunkle

- Charles Kunkle

Excellent service, on time. All issues explained to my satisfaction.

- Victor Drennen

We have always been very happy with the service from Precision Door Service.

- Tina Pakis

Excellent job, competent, informative and friendly.

- George Ellis

Courteous and friendly service. Very prompt.

- Wayne Bono

Service was fast and very professional. Technician was very thorough and was able to replace rollers and a new opener in a hour.

- Dick Fortier