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Tony
Average: 4.56 stars
Tony's Bio:
Tony enjoys installing garage doors properly so that the homeowner will have decades of trouble-free service. He enjoys spending time with his family and fishing. Tony proudly served as a United States Marine.
Sherwood, AR
Hot Springs, AR
Tony did a very wonderful job , very knowledgeable. Appreciate his kindness thanks so much
- Rebecca Rogers
Hot Springs Village, AR
A+ for everything except COST. Price gouging at its worst. And for that alone I'm giving this company a one star, F-, I'll never say a good thing about it. My tech built his estimate by singling out and entering the priced items he's going to need into his ipad. I had a seven line invoice (which I had to call the company to receive) and the LOWEST line total was $128.10 ($49.88 per freeway bearing x3, an item I could find for $2.66 at a supply house). I asked my tech how a re-enforcement bracket could cost $149 and he said that I had to take into account that each item had to be installed, i.e. there's labor involved. So if they're figuring in labor in the cost of each part, why a $97 one hour labor charge? Bottom line: $1331 + tax for outrageously overpriced parts and less than an hour of work. Go somewhere else.
- Todd H Norris
Little Rock, AR
Your service was immediate. The technician was courteous and listened to all my concerns. He assessed the situation and explained to me what he thought was wrong. He estimated the job and allowed me to decide what I wanted to do. Once I had decided, he proceeded to replace parts of my garage door. Once he finished he showed me on his tablet what he had done and I paid him. Very professional. Thank you.
- Nancy Downing
Little Rock, AR
To be honest, the initial reason we selected Precision to call was because you were open on the weekends, and we hoped not to have to wait until Monday. Additionally, "woman owned" caught my eye. Tony was able to arrive earlier than expected, providing immediate assistance on a Saturday afternoon! He was knowledgeable, professional, explained our options, and gave us time to discuss and decide. We are glad we selected Precision.
- Rita S
North Little Rock, AR
Friendly technician with good knowledge of the garage doors. He found an issue with the last repair; he corrected the issue. Hopefully, the newly replaced springs will last for some years. I will use this company again for future support.
- Bryan McCuien
Benton, AR
Fast service Great job at a fair price. Very professional job and service. Thanks .
- Jeff Gaffney
Malvern, AR
You can get talk with James who was not concerned about my experience with your company. He didn't much care. Tony stretched out some wires and got the door to operate. Then I had to ask him to secure them with a clamp, why he didn't do that in the first place is questionable. Scheduling was a nightmare. I can't recommend your company.
- Ken DeGeer
Maumelle, AR
Fast professional installation and very quick response! Will definitely use this company again! Thank you!
- Stephen Taylor
Benton, AR
Very fast very informative and very nice installation. Now I have to read the book. Lol.
- Michael Rabalain
Product:
Technician: Tony
Hot Springs Village, AR
on time, and very friendly, was knowledgeable of everything the door needed. They found things wrong with the door that I didn’t notice pointed it out, and I could see the wear and tear that the door was experiencing. They help me with a payment plan because of my budget. They will order the door and the parts they need and I should be getting the door in a few weeks. Can’t wait to see how good of a job they will do. Thank you
- Marilyn Earle Hunter
Benton, AR
Excellent service with all phases from calling to set up a service call to the tech that came and completed the job. Well done
- Gary Newcomb
Little Rock, AR
The motor installed is supper quiet . Steve and Jolene were quick and knowledgeable .
- Martin Barringer
Mayflower, AR
Very knowledgeable technician. Very friendly and explained to me what he was doing. Would highly recommend.
- Donna Sharlon
Hot Springs, AR
Excellent service. Arrived early and did the job quickly
- Charles Dumas
Maumelle, AR
We have only used Precision Garage Door for our garage door: 1. Because their response time is so quick 2. Their techs are always knowledgeable about what the door needs and 3. The tech is always professional
- Daniel Pritchett
Hot Springs Village, AR
Timely response and great service. Technician showed up on time, went to work, and completed the mission quickly. He was personable, friendly, and professional. My first time using Precision, but I will go to them again.
- Walt Black
Malvern, AR
Normally I don’t bother filling out these surveys but feel compelled to after your technician Tony Griffis did an outstanding service on our garage door(s). Tony only quickly troubleshot and identified the initial problem, (the side that quit working), and replaced the entire motor unit with a newer, upgraded model of the one we had. Realizing the rail bearings were ALL worn, and the rails needed greasing to boot, he advised us to replace all 24 bearings as the ones he took off and inspected were either froze or close to it. He also advised us to let him grease the rails also, which he said he didn’t have, but would return to do that at his earliest opportunity. Not just all that, but he also took the time to show us how our new keypad and door actuator panel worked, THEN he helped us install the “myQ” app so we can use our smart phones to open the doors, too!!! - PROMOTE!!!
- Kenneth Beavers
(501) 588-7393
(501) 588-7393(501) 545-2007
(501) 545-2007(501) 209-3077
(501) 209-3077(501) 303-6767
(501) 303-6767(501) 504-6363
(501) 504-6363(501) 241-4327
(501) 241-4327(501) 391-1133
(501) 391-1133(501) 588-3298
(501) 588-3298Office: (501) 228-8827
7900 Counts Massie Rd
North Little Rock, AR 72113
License
License #0328141214
On time, courteous and professional nice personality
- Jerry Bailey