Frequently Asked Questions

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Business Info
Garage Door Repair
New Garage Doors
Garage Door Openers
Maintenance & Tune-Ups
Reputation, Trust, & Local Proof

Business Info

Do you offer emergency service or same-day availability?

Yes - Precision Garage Door of Little Rock provides emergency service and same-day repair.

What areas do you service?

Primary Service Region: Central AR Area Including Little Rock, Conway & Hot Springs

Areas Served: Little Rock Area, Hot Springs Area, Hot Springs Village Area, Benton | Bryant Area, Conway Area, Jacksonville Area, Maumelle Area, North Little Rock Area

What towns do you service?

Alexander, AR
Austin, AR
Bauxite, AR
Benton, AR
Bigelow, AR
Bryant, AR
Cabot, AR
Conway, AR
England, AR
Fountain Lake, AR
Greenbrier, AR
Hensley, AR
Hot Springs, AR
Hot Springs Village, AR
Jacksonville, AR
Little Rock, AR
Lonoke, AR
Lonsdale, AR
Mabelvale, AR
Malvern, AR
Maumelle, AR
Mayflower, AR
North Little Rock, AR
Paron, AR
Pearcy, AR
Redfield, AR
Roland, AR
Royal, AR
Scott, AR
Sherwood, AR
Traskwood, AR
Ward, AR
White Hall, AR
Wooster, AR

Are you licensed & insured?

Yes - Precision Garage Door of Little Rock is fully licensed and insured.

How long have you been in business?

Precision Door Service's franchise network began in 1997. The local Little Rock location has been operating continuously since 2013.

Can I book an appointment online?

Yes, customers can book service online via the "Book Now" option on our website.

Do you offer any discounts?

Yes, we offer veteran, military, educator, senior citizen and first responder discounts.

Garage Door Repair

What types of repairs do you offer?

Our experienced and reliable technicians are experienced professionals who fix garage doors, including:

New residential garage door installation

Replacement of old or damaged doors

Installation of custom or specialty door styles

Insulated garage door installs

Sectional doors, carriage-style

New opener installation

Opener replacement or upgrade

Smart home / Wi-Fi-enabled opener setup

Belt drive, chain drive

Panel replacement (single or multiple)

Track realignment / rail repairs

Hinge, roller, and bracket repair

Bottom seal replacement

Weather seal replacement

Noise reduction adjustments
Tune ups

Remote and wall control troubleshooting

Sensor alignment and replacement

Logic board or motor issues

Trolley and carriage repairs

Torsion spring replacement

Extension spring replacement

Cable repair or replacement

Spring conversion (extension to torsion)

Safety cable installation

Full preventive maintenance inspections

Lubrication of springs, rollers, hinges, bearings

Safety test and adjustment of auto-reverse

Balance testing and tension adjustments

Track and hardware inspection

Emergency Service

Emergency breakdown repairs

Quick response for doors stuck open/closed

Garage door smart controller installation (MyQ, Aladdin)

Integration with smart home systems (Alexa, Google)

Keyless entry pad installs

Security sensor upgrades

Battery backup installation

LED lighting kits

Wireless keypads

Remote and keypad reprogramming

Decorative hardware and windows

Safety sensor installation and testing

Operator force and reverse testing

Estimate and quote services

Energy efficiency recommendations

Garage door parts replacement

Warranty work / manufacturer warranty support

Custom paint and finish options

Panel style design consultation

Window and glass package selection

Hardware and trim options

Financing/ payment plan options

How do customers know if their garage door needs repair vs. replacement?

A good place to start is with a simple question: Are you happy with the way your garage door looks? If you like the appearance of your current door, repair is usually the best choice. Most common problems - such as broken springs, worn rollers, damaged cables, or opener issues - can be repaired and the door can often be restored to smooth, reliable operation. If you no longer like the look of your door, or you want better insulation, updated features, or a new style, replacement may make more sense than investing in repairs to a door you ultimately want to change.

How fast can you usually perform a garage door repair after a customer contacts you?

We aim for same-day or within 4 hours during regular business hours.

Do you carry parts for all major garage doors, or do any parts require special ordering?

We stock a wide range of parts: springs, cables, rollers, hinges, openers and their components. In rare cases for specialty or custom doors, certain parts may require special ordering - but we will inform customers upfront. We can complete the repair in a single visit nearly every time.

What causes most garage door spring failures, and what's your approach to replacing them safely?

Most spring failures result from metal fatigue, extreme temperature cycles, or lack of maintenance (e.g. unlubricated parts). Installing springs safely requires precise measurement, matching spring strength (torque), and proper tools. Our technicians use industry-approved safety procedures, ensure tension is balanced, and test multiple cycles before finishing. We repair both torsion and extension springs.

How do I know if my garage door spring needs to be replaced?

Signs include:

Loud bang or snap when opening or closing
The door opens partially then stops or falls
Visible gap or separation in the spring
Uneven or crooked movement
Door is very heavy to lift manually

What are the costs of other typical garage door repairs?

We offer affordable and competitive pricing for

Cable replacement
Roller/hinge replacement
Panel repair or replacement
Track Alignment
Opener Repair

Do you offer warranties on repairs? If so, explain what is covered and for how long.

Yes, all work comes with a warranty. We back our repair work with warranties covering parts and labor for the repaired component (e.g. springs, cables) for a specific period. The length of the warranty depends on the repair.

New Garage Doors

What types of new garage doors do you sell and install?

We offer a broad selection including:

Standard steel doors
Carriage house / carriage-style doors
Modern contemporary doors
Custom wood doors
Insulated sectional doors
Specialty/custom designs

What brands of garage doors do you offer?

We typically recommend CHI & Amarr garage doors because of their durability, warranty and aesthetics. If there is a specific manufacturer that you need, please let us know, as it is likely we can get it for you.

Do you do same day garage door installs?

We can do emergency garage door installation in 1 day if we have the garage door in stock. We carry an inventory of the most popular garage doors.

Can customers design their door online or see style samples before buying?

Yes, customers can view style galleries and options in our online garage door showroom.

Is there a fee for garage door estimates?

No - new door estimates are free. We also have free scheduled phone quotes available as well.

Do you have a low cost garage door installation option?

Yes! We offer budget-friendly garage door installation options - call for a free new garage door estimate today. You can also customize your new door with optional upgrades such as insulation, decorative windows and premium hardware for an additional cost.

Do you offer warranties on a new garage door?

Yes - new doors come with manufacturer warranties (for panels, hardware, springs, etc.) plus our workmanship guarantee.

Do you haul away my old garage door?

Yes - we remove and dispose of your old door as part of the installation process.

Do You Install Locks for Garage Doors?

We install a few different garage door lock types. Your technician will go over options on-site to determine which garage door lock is the best fit for your particular garage door.

How long does it typically take to get a new door installed once a customer decides to move forward?

A garage door installation will typically take 4-6 hours and be completed the same day. The lead time for your new garage door can take 2-4 weeks.

Do you offer financing options for new garage doors?

Yes, We have partnerships with financing companies to offer the most flexible payment options for your project.

Garage Door Openers

Do you install new garage door openers? If so, what brands or types do you install?

Yes! We install a full range of LiftMaster® and Genie® garage door openers.

Our openers include belt-drive, chain-drive, and wall-mount motors — all designed for quiet, reliable performance and built with the latest smart technology and battery backup options.

How can a customer tell if they need a new opener vs. a repair?

Symptoms that suggest replacement include:

Frequent breakdowns or recurring problems
The opener is very old and lacks modern safety features
It cannot handle the weight/load (e.g. with heavier insulated doors)
The cost of repair approaches the cost of a new opener
Lack of battery backup or smart features that they want

Do you install smart garage door openers? If yes, what features do they include?

Yes — we install smart openers that include:

WiFi connectivity / remote control via smartphone
Battery backup Integrated cameras or motion-activated lights (e.g. LiftMaster Secure View)
Energy-efficient motor designs
Security features (rolling code technology)