Good & efficient job!

- Jim Williams

GENTLEMAN INSPECTED OUR GARAGE DOOR AND SAID FROM WHAT WE FOUND IT SHOULD BE REPLACED. WHICH WAS NO SURPRISE AFTER 37 YEARS OF USE. HE WAS FRIENDLY AND PLEASANT

- Glenn Spung

We have only used Precision Garage Door for our garage door: 1. Because their response time is so quick 2. Their techs are always knowledgeable about what the door needs and 3. The tech is always professional

- Daniel Pritchett

We are very satisfied with the service we received when our garage door would not work. The dispatcher and technician were both very kind and helpful. The technician took time to explain everything to us before and after the work was completed. We would definitely call them again.

- Ruth Osborn & Carole Stone

Timely response and great service. Technician showed up on time, went to work, and completed the mission quickly. He was personable, friendly, and professional. My first time using Precision, but I will go to them again.

- Walt Black

Normally I don’t bother filling out these surveys but feel compelled to after your technician Tony Griffis did an outstanding service on our garage door(s). Tony only quickly troubleshot and identified the initial problem, (the side that quit working), and replaced the entire motor unit with a newer, upgraded model of the one we had. Realizing the rail bearings were ALL worn, and the rails needed greasing to boot, he advised us to replace all 24 bearings as the ones he took off and inspected were either froze or close to it. He also advised us to let him grease the rails also, which he said he didn’t have, but would return to do that at his earliest opportunity. Not just all that, but he also took the time to show us how our new keypad and door actuator panel worked, THEN he helped us install the “myQ” app so we can use our smart phones to open the doors, too!!! - PROMOTE!!!

- Kenneth Beavers

Drew was very easy to work with. He was informative when talking with us about what our options were to fix our garage door. He answered all of our questions and was very professional. I would definitely recommend him at Precision to any of our friends. Thank you!

- Lindsay

The technician was prompt, efficient, and courteous. He explained what specific steps he would take and then informed me fully about the operation of the garage door when he was through. He performed an annual maintenance, You do not have this choice in your list below. He did not have to do any repairs. I clicked on "repair" or this program would not let me submit my commentary.

- Charles Chappell

Heard they were good. The repair man was knowledgeable and polite

- Ray Killam and Diane Shores

Our spring to the garage door broke on a Saturday ! Saw ur add in the yellow pages book - Called and got a person ! Ethan came our in just a few hours and both springs were replaced in record time ! I would recommend this company to all my friends and relatives !

- Marilyn Powell

We were so impressed by Ethan, our service technician. He was courteous, knowledgeable friendly and polite. My husband also commented that he can’t imagine the experience being any better. It was also really easy to book an appointment online which was very convenient . Everything is working correctly now, no problems at all. Ethan also called us before he came and he actually arrived a little bit early, which was perfect! While he was here, He took the time to educate us on some things we didn’t know about our garage door, how it was working and how to maintain it. We enjoyed meeting him and will use your company again guaranteed! I’ll make sure I refer your company if anyone ever needs a garage door repair or replacement. Thank you!

- Tammy and Steve Hales

Had a great experience with a knowledgeable tech. He explained the process he was going to go through to work on diagnosing the problem. Thorough and friendly

- Allison Boyd

Great service and knew exactly what needed to be fixed. Haven't had any issues since they fixed it. Ethan was great!

- Chris Fowler

I was very pleased with the service my tech provided. He explained the in’s and out’s of parts I needed for my garage door to be fixed and running properly. I would recommend their services to anyone.

- Douglas Worden

I met Steve and some of his folks a couple of years ago. I knew right off that Steve is a first class person and his people are as well. Tony came out to give us a quote for a new door. The old unit wasn’t installed correctly and it’s 20 years old. Any way Tony is friendly and professional. Quoted me what I needed and nothing more. Precision Door is first Class!

- Stuart Smith

Drew did a great job! Professional and friendly - arrived on time and completed the job quickly. Garage door is working great now.

- Rebekah Welch

Ethan was timely, friendly and very professional! He quickly after looking at our issue, gave us options and pricing. After deciding on the option that was best for us, he promptly got everything he needed from his truck, completed the fix , went over everything he did, asked if we had any questions. He packed everything up and left everything as he found it. The garage door is fixed and is setup to last a lot longer than if we hadn’t done what he suggested by giving us the options he did. I feel very good about our selection of this company and after having Ethan as our technician I would certainly use them again as well as recommend Ethan and this company !

- Jessica Lisenbey

Very friendly and knowledgeable

- Jeff Seikel

Repaired bent door channel and programmed cars. Excellent service

- Ronald Saldino

Technician was knowledgeable, friendly and capable. He did a great job showing us what was wrong with our garage door.

- William Ashmore

Tony was awesome. I’ll be recommending him to all my friends.

- Andre Webster

The technician came on time and was very courteous. He explained the problem and presented the options to me for fixing the problem. He was thorough and knowledgeable and answered all of my questions. I would definitely use you again and recommend your company.

- Kay Russell

Great service was given.

- Jimmy Raney

I scheduled an appointment on line for 12-2, the technician calls at 10:22 am and says he will will be there in 10 minutes. I scheduled from 12-2 for a reason, so I had to drop what I was doing and rush home to meet him, which I didn't appreciate, that was my reason for scheduling from 12-2, after arriving and speaking to the tech, he stated he couldn't repair the broken spring due my doors were installed incorrectly, which have been working fine for the 15 years we have lived here, he stated that new doors would work so much better, we have had no issue we these doors until the spring broke. As a service tech myself, when I stared asking questions about the repairs, he was trying to give me some indirect answers, he also told me to change the broken spring, he would have disassemble the other door, when I ask why, he told me if he just removed the bar and pulleys it would put to much pressure on the track, which would have no more pressure on it after removal than it does before the removal. He thought by pricing the repair high enough that I would agree to the replacement. If I was not mechanical and a technician I would just went for the replacement on his recommendation. It's sad that he was only interested in selling me a new set of doors. Needless to say I paid him the service call and sent him on his way. I do not recommend this company to anyone

- Wayne Hudgens

Tony your technician was excellent. He knew what he was doing and explained.the service needed. He estimated the job would take two hours and it was. I paid by credit card. The receipt should have been sent to my email. I have not received it yet. We purchased a new opener, remotes, key pads and rollers.

- Joe Lokanc

They were efficient and did great work in an extremely timely manner

- Ben Hamilton

The technician,Ethan Bowlin , did an excellent job of installing a new garage door opener for one of my garage doors. He is very knowledgeable, professional and courteous. Thank you.

- Mani Ponnappan

Drew was FANTASTIC. I called for service and he was there within hours. My complete installed was decades old and posed a safety hazard, so he worked well into the evening to get my new products installed and working properly. He was polite, professional and left my garage clean and clear.

- Jeff Chastain

I called at 1:30 and Scott told me they could have someone there between 2:00 and 6:00 that same day... Thanks much. Collin called at about 1:45 after he finished a job in Bryant and he said he would be there in about 45 minutes and he arrived as he said at about 2:30. Great service. Ours is an older door so was not sure what we needed but I knew the spring was broken. Yes that and more was needed but was a little apprehensive at first but after Collin showed me all the problems and explained the safety issues, we went along with the total repair. Needed many things that I would never have thought but tonight the door works great and the opener seems to be much quieter. Money well spent and a great guarantee. Thanks again Collin and Scott.

- Tom Bailey

Quick service and very professional, Collin came out and did a fantastic job. I definitely will be using them again if I run into another problem.

- Carmelita Mccoy