WITH 1,324 REVIEWS
Click Here To Book Online Now
COVID-19 - We're Open
We Are An Essential Business. Click Here To Learn How We Are Keeping Our Customers & Employees Safe.
CLICK
To view local phone numbers
Alex
Average: 4.90 stars
Alex's Bio:
Alex enjoys providing the best customer service at each and every service call. His ability to deal with any problem in a calm and professional manner instills confidence in those around him. When not working, he enjoys time with his family, working on cars, and camping.
Benton, AR
Product:
Little Rock, AR
Alex was on time and informative. He quickly resolved our garage door issues. I highly recommend him and Precision Door.
- Jan Austin
Benton, AR
Had a mishap with our garage door the night before we were to leave for vacation. Called and left a message that night. They called 1st thing the next morning and were on their way. Very efficient and had the door fixed quickly. Service technician was very nice. Overall good experience!
- Karen Petty
Cabot, AR
My two car garage door buckled in the middle due to age/stress. Called Precision Garage Door. They came out on Wednesday (May 30th). Technician Alex was absolutely great. Polite, courteous, competent. Liberated two cars from the garage. Went through the process of selecting a new garage door, Alex confirmed the desired door was on stock and available. I paid half of the $2,000+ purchase/installation price to reserve the door. Was told I would be called in the next day or two to confirm installation date and time. Phoned Precision Garage Door on Monday (June 4th) to see when they would schedule an appointment to install my door. Manager too busy to talk with me. Lady who answers the phone says the manager would call or email me with the appointment date later in the day. Phoned Precision Garage Door on Tuesday (June 5th). Explained the past six days of conversations and asked when Precision Garage Door would give me an installation date. While attending to my elderly father at his residence I received an email from Precision Garage Door stating my door was scheduled to be installed between 2 and 4 pm today. Left my dad to return home to let the technician into the house. Called Precision Garage Door after 5pm asking if the technician was still coming today. Lady explains the system sends me an installation email when the manager asked the technician to check on the status of the garage door the technician had already checked on and reserved six days ago. June 6: It’s been a full week, no installation date, and no contact from management. Superb technicians, totally jackleg management…
- Charlie Dixon
Product:
Maumelle, AR
Complete garage door repair .. didn’t take long at all .. ALEX was excellent & explained everything to my understanding.. gave me 3 choices of work to be done.. along w/ pricing up front..Quality work indeed .. ty again Alex????
- Maggie Williamson
Benton, AR
Called them this morning and was there this afternoon! Prompt service! Very polite and professional! Very pleased with the repair and service.
- Paulette Craig
Bryant, AR
Terrible customer service. Five times I called about my garage door being improperly installed. Five times I, or my dad, was told a manager would call us back. Five times I was ignored and received no phone call. My dad set up an appointment between 4-6 yesterday to meet with someone to discuss how the door was incorrectly installed. NO ONE showed up for the appointment. I talked to Brooke ~5:45 and left a message for the owners. I got no call back. So, if you want to know what my next step is, please talk to Brooke. If I do not have the money back into my account by Friday, she has the list of what's going to happen next.
- Cathy Hall
Product:
Little Rock, AR
Precision stands for quality service and a quality prosuct. Alex came out, answered all my questions and did it in record time. He arrived when he said he would and was a total professional throughout the entire visit.
- Carolyn Guth
Product:
Little Rock, AR
Alex repaired a broken spring yesterday. He did a great job, and he was prompt and professional and very nice.
- Scott Goldsholl
Product:
Benton, AR
Tech very nice and a pleasure to have serviced my garage door. Prompt service is a plus.
- Paul Barnes
Product:
Little Rock, AR
Alex did a great job, he was thorough and paid attention to detail while changing springs and rollers.
- Ray Hayes
Product:
Little Rock, AR
James and Alex were awesome in their promptness, work, and explanation. Give them my best.
- Jim Morse
Product:
Little Rock, AR
Great Service. Technician personable and anxious to resolve problem.
- Glenyce Feeney
Product:
(501) 588-7393
(501) 588-7393(501) 545-2007
(501) 545-2007(501) 209-3077
(501) 209-3077(501) 303-6767
(501) 303-6767(501) 504-6363
(501) 504-6363(501) 241-4327
(501) 241-4327(501) 391-1133
(501) 391-1133(501) 588-3298
(501) 588-3298Office: (501) 228-8827
9629 Rowlett Dr
Maumelle, AR 72113
License
License #0328141214
Alex was excellent.
- Bob Kellam