Read what people are saying
about Precision Garage Door

Had a mishap with our garage door the night before we were to leave for vacation. Called and left a message that night. They called 1st thing the next morning and were on their way. Very efficient and had the door fixed quickly. Service technician was very nice. Overall good experience!

- Karen Petty

My two car garage door buckled in the middle due to age/stress. Called Precision Garage Door. They came out on Wednesday (May 30th). Technician Alex was absolutely great. Polite, courteous, competent. Liberated two cars from the garage. Went through the process of selecting a new garage door, Alex confirmed the desired door was on stock and available. I paid half of the $2,000+ purchase/installation price to reserve the door. Was told I would be called in the next day or two to confirm installation date and time. Phoned Precision Garage Door on Monday (June 4th) to see when they would schedule an appointment to install my door. Manager too busy to talk with me. Lady who answers the phone says the manager would call or email me with the appointment date later in the day. Phoned Precision Garage Door on Tuesday (June 5th). Explained the past six days of conversations and asked when Precision Garage Door would give me an installation date. While attending to my elderly father at his residence I received an email from Precision Garage Door stating my door was scheduled to be installed between 2 and 4 pm today. Left my dad to return home to let the technician into the house. Called Precision Garage Door after 5pm asking if the technician was still coming today. Lady explains the system sends me an installation email when the manager asked the technician to check on the status of the garage door the technician had already checked on and reserved six days ago. June 6: It’s been a full week, no installation date, and no contact from management. Superb technicians, totally jackleg management…

- Charlie Dixon

Excellent experience. Technician was very friendly and knowledgeable. Explained in detail the different options. Not pushy at all which I really appreciate. This is 5 star customer service! Thank you!

- Kelly Barrett

Top door panel was replaced. It was damaged from the fault of my door opener. James saw that I had insulated my lower panels and asked if I wanted the top panel insulated for a small amount more. That was great! I was very satisfied with the work of Dakota!

- Bill Allen

Complete garage door repair .. didn’t take long at all .. ALEX was excellent & explained everything to my understanding.. gave me 3 choices of work to be done.. along w/ pricing up front..Quality work indeed .. ty again Alex????

- Maggie Williamson

heard good commits from others, tech was very good, and knew what he was doing, I would recommend this company. Duran Davis, Hot Springs,AR.

- Duran Davis

These guys are the best. The only place to call if you have any issues!

- Paul Bowersock

Called them this morning and was there this afternoon! Prompt service! Very polite and professional! Very pleased with the repair and service.

- Paulette Craig

Terrible customer service. Five times I called about my garage door being improperly installed. Five times I, or my dad, was told a manager would call us back. Five times I was ignored and received no phone call. My dad set up an appointment between 4-6 yesterday to meet with someone to discuss how the door was incorrectly installed. NO ONE showed up for the appointment. I talked to Brooke ~5:45 and left a message for the owners. I got no call back. So, if you want to know what my next step is, please talk to Brooke. If I do not have the money back into my account by Friday, she has the list of what's going to happen next.

- Cathy Hall

Precision stands for quality service and a quality prosuct. Alex came out, answered all my questions and did it in record time. He arrived when he said he would and was a total professional throughout the entire visit.

- Carolyn Guth

Stacy came out yesterday and replaced a broken spring and upgraded my garage door. Also replaced all 4 springs on my 2, 12x12’ shop doors that were 16 years old. Stacy is very personable and completed all work to my satisfaction.

- John Kew

Your men was very courteous and professional. They knew what they were doing and got the job done in very short time. Not bad on the price too.

- Don Polk

You guys are really dependable, friendly and do great work!

- Rich Vanleeuwen

Your Technician were very professional and detail

- Beverly Young

Timely and professional and friendly technician. Big plus was able to receive same day service. Will use again!

- Tracie Flynn

Stacy was on time, did a good job explaining my options and the costs and did a great job. I really appreciate that Precision was able to provide same day service. Thanks very much.

- Robert Martin

Alex was prompt, courteous, efficient and friendly. His knowledge of our problem, and how to address it was apparent.

- Tom Blumenberg

Fast, precise, excellent service.

- Charles Cathey

Alex was very nice and professional. ????

- Betty Hendricks

Service was great and technician was knowledgeable and polite, but the total cost of torsion spring replacement was over three times what was originally estimated. No issues with the service, but felt a little ripped off after getting such a lowball estimate.

- Pettus & christina Kincannon

The technician did an excellent job and my garage door is working perfectly. I am extremely satisfied.

- John Thompson

Awesome service and customer care. Went above and beyond when I was in a crunch for time. I will be using them again and recommending them to my clients. Thank you Precision - Alex and Dakota are the best. Dana Kellerman REALTOR Coldwell Banker RPM Multi-Million Dollar Producer USAA Certified Agent Cartus Relocation Certified Agent NACA Certified Agent Former Builder Diamond Award Recipient 501-960-0700 c 501-916-8331 o 501-851-8289 f Dkellerman@cbrpm.com Dkellerman4@gmail.com

- Dana Kellerman

Quick response! Friendly and extremely helpful! Highly recommend!

- Steffany Shelton

James was fast and efficient. He answered all our questions. Thanks for great service.

- Richard Watts

Precision Door replaced our two garage doors several years ago, and we were very pleased with the quality of the service. We called Precision Door, again, when the motor malfunctioned.

- Charles Allen

Knowledgeable staff member identified door problem and corrected it promptly.

- Samuel Arant

The Service Rep was well knowledge in what my door problem was about. I would recommend your company to all my friends.

- General Watson

Probably the worst service experience ever. Technician was a nice young man, but didn't have the skill or spare parts to repair my opener. Supervisor James reported that 2 hours labor would be required to change the trolley mechanism, and owner Steve said it was sending good money after bad to repair the unit. Recommended replacement with new. Harmon Overhead Door replaced the trolley mechanism the next day, serviced and lubed both doors, and charged $50 for the part, and took about 30 minutes labor. Not the 2 hours reported by James. Will call Harmon first next time.

- Larry Grace

James is outstanding. He is very knowledgeable, professional, and friendly.

- Michael Grenard

I had my 2 garage door chain drive openers replaced with the 8550W belt drives. They are much quieter and I'm pleased. The installers were friendly and informative and installed the motors and tracks fairly quick.

- Phillip Hoppers