Alex has received 103 reviews, averaging 4.9 Stars!

About Alex

Alex enjoys providing the best customer service at each and every service call. His ability to deal with any problem in a calm and professional manner instills confidence in those around him. When not working, he enjoys time with his family, working on cars, and camping.
Trusted
Professional
Customer
Focused

Reviews for Alex

Bob Kellam

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Benton, AR 07/18/2018

Alex was excellent.

Service: Broken Garage Door Spring Repair

Product: Springs

Jan Austin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Alex was on time and informative. He quickly resolved our garage door issues. I highly recommend him and Precision Door.

Service: Garage Door Repair

Karen Petty

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Benton, AR 06/19/2018

Had a mishap with our garage door the night before we were to leave for vacation. Called and left a message that night. They called 1st thing the next morning and were on their way. Very efficient and had the door fixed quickly. Service technician was very nice. Overall good experience!

Service: Garage Door Repair

Charlie Dixon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cabot, AR 06/06/2018

My two car garage door buckled in the middle due to age/stress. Called Precision Garage Door. They came out on Wednesday (May 30th). Technician Alex was absolutely great. Polite, courteous, competent. Liberated two cars from the garage. Went through the process of selecting a new garage door, Alex confirmed the desired door was on stock and available. I paid half of the $2,000+ purchase/installation price to reserve the door. Was told I would be called in the next day or two to confirm installation date and time. Phoned Precision Garage Door on Monday (June 4th) to see when they would schedule an appointment to install my door. Manager too busy to talk with me. Lady who answers the phone says the manager would call or email me with the appointment date later in the day. Phoned Precision Garage Door on Tuesday (June 5th). Explained the past six days of conversations and asked when Precision Garage Door would give me an installation date. While attending to my elderly father at his residence I received an email from Precision Garage Door stating my door was scheduled to be installed between 2 and 4 pm today. Left my dad to return home to let the technician into the house. Called Precision Garage Door after 5pm asking if the technician was still coming today. Lady explains the system sends me an installation email when the manager asked the technician to check on the status of the garage door the technician had already checked on and reserved six days ago. June 6: It’s been a full week, no installation date, and no contact from management. Superb technicians, totally jackleg management…

Service: Install Garage Doors

Product: Garage Doors

Maggie Williamson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Maumelle, AR 05/23/2018

Complete garage door repair .. didn’t take long at all .. ALEX was excellent & explained everything to my understanding.. gave me 3 choices of work to be done.. along w/ pricing up front..Quality work indeed .. ty again Alex????

Service: Garage Door Repair

Paulette Craig

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Benton, AR 05/14/2018

Called them this morning and was there this afternoon! Prompt service! Very polite and professional! Very pleased with the repair and service.

Service: Garage Door Repair

Cathy Hall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bryant, AR 05/02/2018

Terrible customer service. Five times I called about my garage door being improperly installed. Five times I, or my dad, was told a manager would call us back. Five times I was ignored and received no phone call. My dad set up an appointment between 4-6 yesterday to meet with someone to discuss how the door was incorrectly installed. NO ONE showed up for the appointment. I talked to Brooke ~5:45 and left a message for the owners. I got no call back. So, if you want to know what my next step is, please talk to Brooke. If I do not have the money back into my account by Friday, she has the list of what's going to happen next.

Service: Install Garage Doors

Product: Garage Doors

Carolyn Guth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Precision stands for quality service and a quality prosuct. Alex came out, answered all my questions and did it in record time. He arrived when he said he would and was a total professional throughout the entire visit.

Service: Install Garage Doors

Product: Garage Doors

Scott Goldsholl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Alex repaired a broken spring yesterday. He did a great job, and he was prompt and professional and very nice.

Service: Broken Garage Door Spring Repair

Product: Springs

Paul Barnes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Benton, AR 02/16/2017

Tech very nice and a pleasure to have serviced my garage door. Prompt service is a plus.

Service: Install Garage Doors

Product: Garage Doors

Ray Hayes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Alex did a great job, he was thorough and paid attention to detail while changing springs and rollers.

Service: Broken Garage Door Spring Repair

Product: Springs

Jim Morse

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

James and Alex were awesome in their promptness, work, and explanation. Give them my best.

Service: Garage Door Opener Install

Product: Garage Door Opener

Glenyce Feeney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great Service. Technician personable and anxious to resolve problem.

Service: Garage Door Repair

Product: Garage Door Opener

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Little Rock Area (501) 588-7393
Hot Springs Area (501) 545-2007
Hot Springs Village Area (501) 209-3077
Benton | Bryant Area (501) 303-6767
Conway Area (501) 504-6363
Jacksonville Area (501) 241-4327
Maumelle Area (501) 391-1133
North Little Rock Area (501) 588-3298
Precision Door Service of Central Arkansas
Office: (501) 228-8827
7900 Counts Massie Rd
North Little Rock, AR 72113
Precision Garage Door Service of Hot Springs
Office: (501) 213-3227
120 Cordoba Center Drive
Hot Springs Village, AR 71909

License

License #
0328141214