1(866)641-2266
Call Now! 1(866)641-2266
Alex
Tech ID#: 14
Reviews: 19
Average: 4.79 stars

Alex

Technician
Alex has received 19 reviews, averaging:

Alex's Bio:

Alex brings to Precision Door a background in customer service , sales and automotive mechanics. He is very mechanically inclined, building his first automotive engine as a teenager. Outside work he stays busy spending time with his family and raising his two amazing children.
Review:

Another prompt response and through repair job. Alex arrived on time, diagnosed the problem; explained what needed to be done, what it would cost and I said do it and he did! Thanks Alex.
James Strawn
Alex Service Provided:
Garage Door Repair
Technician:
Review:

A mistake was made in the installation of new springs on my garage door. The result was a different problem occurring. Alex was my technician today. He installed new springs and new cables on my garage door at no additional cost to me. I really appreciated his honesty and efficiency and will recommend and continue to use this company. Kudos to Alex.
Margaret Alsobrook
Alex Service Provided:
Garage Door Repair
Technician:
Review:

Good afternoon Jolene, My service technician was very professional, knowledgeable, respectful, and completely satisfied my issues in a timely manner. I would recommend your company and him to anyone for services.
Jackie Gray
Alex Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Alex was very knowledgeable about the condition & type of repair my garage door needed. He is professional, courteous & most pleasant. Without any hesitation, I give him a star rating of 5.
Florence Alexander
Alex Service Provided:
Garage Door Repair
Technician:
Review:

good job , have used before
Bobby Crafford
Alex Service Provided:
Garage Door Opener Repair
Technician:
Review:

Representative arrived on time and was professional. Would happily recommend to anyone
Paula Kennedy
Alex Service Provided:
Garage Door Opener Repair
Technician:
Review:

Alex was excellent.
Bob Kellam
Alex Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Alex was on time and informative. He quickly resolved our garage door issues. I highly recommend him and Precision Door.
Jan Austin
Alex Service Provided:
Garage Door Repair
Technician:
Review:

Had a mishap with our garage door the night before we were to leave for vacation. Called and left a message that night. They called 1st thing the next morning and were on their way. Very efficient and had the door fixed quickly. Service technician was very nice. Overall good experience!
Karen P
Alex Service Provided:
Garage Door Repair
Technician:
Review:

My two car garage door buckled in the middle due to age/stress. Called Precision Garage Door. They came out on Wednesday (May 30th). Technician Alex was absolutely great. Polite, courteous, competent. Liberated two cars from the garage. Went through the process of selecting a new garage door, Alex confirmed the desired door was on stock and available. I paid half of the $2,000+ purchase/installation price to reserve the door. Was told I would be called in the next day or two to confirm installation date and time. Phoned Precision Garage Door on Monday (June 4th) to see when they would schedule an appointment to install my door. Manager too busy to talk with me. Lady who answers the phone says the manager would call or email me with the appointment date later in the day. Phoned Precision Garage Door on Tuesday (June 5th). Explained the past six days of conversations and asked when Precision Garage Door would give me an installation date. While attending to my elderly father at his residence I received an email from Precision Garage Door stating my door was scheduled to be installed between 2 and 4 pm today. Left my dad to return home to let the technician into the house. Called Precision Garage Door after 5pm asking if the technician was still coming today. Lady explains the system sends me an installation email when the manager asked the technician to check on the status of the garage door the technician had already checked on and reserved six days ago. June 6: It’s been a full week, no installation date, and no contact from management. Superb technicians, totally jackleg management…
Charlie Dixon
Alex Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Complete garage door repair .. didn’t take long at all .. ALEX was excellent & explained everything to my understanding.. gave me 3 choices of work to be done.. along w/ pricing up front..Quality work indeed .. ty again Alex????
Maggie Williamson
Alex Service Provided:
Garage Door Repair
Technician:
Review:

Called them this morning and was there this afternoon! Prompt service! Very polite and professional! Very pleased with the repair and service.
Paulette Craig
Alex Service Provided:
Garage Door Repair
Technician:
Review:

Terrible customer service. Five times I called about my garage door being improperly installed. Five times I, or my dad, was told a manager would call us back. Five times I was ignored and received no phone call. My dad set up an appointment between 4-6 yesterday to meet with someone to discuss how the door was incorrectly installed. NO ONE showed up for the appointment. I talked to Brooke ~5:45 and left a message for the owners. I got no call back. So, if you want to know what my next step is, please talk to Brooke. If I do not have the money back into my account by Friday, she has the list of what's going to happen next.
Cathy Hall
Alex Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Precision stands for quality service and a quality prosuct. Alex came out, answered all my questions and did it in record time. He arrived when he said he would and was a total professional throughout the entire visit.
Carolyn Guth
Alex Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Alex repaired a broken spring yesterday. He did a great job, and he was prompt and professional and very nice.
Scott Goldsholl
Alex Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Tech very nice and a pleasure to have serviced my garage door. Prompt service is a plus.
Paul Barnes
Alex Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Alex did a great job, he was thorough and paid attention to detail while changing springs and rollers.
Ray Hayes
Alex Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

James and Alex were awesome in their promptness, work, and explanation. Give them my best.
Jim Morse
Alex Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Great Service. Technician personable and anxious to resolve problem.
Glenyce Feeney
Alex Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician: