Garage Door Repair in Little Rock, AR - Page 7

G K

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was prompt and resolved our issue.

Julia Ketner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was most thorough in explanations with every aspect of the new garage door opener, friendly and easy to talk with! Was very timely in arriving and installing the door opener. Thanks for a job well done!

Charles & Theresa Champion

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had been planning to replace an old garage door and a family member highly recommended Precision Garage Door. After storm damage occurred, we had to step up the plans. Called Precision at 9:30 this morning and we had a representative at our hour at 2pm. Drew was so knowledgeable, so friendly and very helpful! He answered all of our questions in detail, double checked availability and had us booked for installment four days from now in about an hour! An exemplary employee…he even laughed at my jokes! We could not have asked for a better experience!

Matt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast, professional service! Couldn’t have asked for a better experience. Would definitely use y’all again

Robert Mann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On time, great repair work, tech explained everything. Very pleased with the work.

Garry Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent work

Brent Corbitt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Were informed today of a repair they recommended related to the install of our garage door that was done about 5 years ago. Precision has been out multiple times to service our garage door since the install and I had pointed out the item on a couple of occasions and was told it wasn’t a problem. Now it suddenly is to the tune of $600+. And I can promise nothing has changed related to said item in recent years. Either a case of very poor inspections in the past or a cash grab now. Either way we are done being long-time loyal customers of Precision and will be passing along our experience to our neighborhood Facebook page of 1,000 people.

Hayley Solano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They were so amazing and quick to fix our problem. I could not recommend them enough!!

Henry Farrar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt. Professional. Great job with the installation. Very helpful.

James Harrison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Efficient and timely service. Technician was great…knowledgeable and outstanding personality!!

Chris Shelton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everything went great. Josh (the technician) explained the process and the financial information in a clear and concise manner, and was the reason I chose precision door. Marcel (the installer) was excellent. He was personable, professional, knowledgeable, courteous and did an outstanding job within the quoted times. I would not hesitate to recommend Precision Door to anyone.

Juliene Clark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Was able to schedule service call for a convenient time. Technician was prompt, courteous, and knowledgeable. Answered all questions. Scheduled my install within 2 business days of service call.

Susan Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision saved the day. 24 hour service on my garage door just before my big Christmas party. Not only did they fix the problem on one door, but accessed and made recommendations to take care of an eventually more serious wear and tear on the other door. The installer was very professional, polite and informative about what the issues were. Never knew that a garage needs to be maintained periodically. I have definitely found a jewel!!!

Bob Arrington

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service. Quick and professional

Jeremy Warford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the second time that I have used them. They were extremely knowledgeable, professional, and courteous. They fixed the problem within 2 minutes and gave helpful information for maintenance. I will use them again.

Jamey Nosler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Drew was very friendly and knowledgeable. Did a thorough diagnostic on the garage door issue and gave recommendations for long term stability. Just what the doctor ordered! Thanks again Drew

Walt Eilers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Josh was timely, professional and thoughtful. He fixed the immediate problem and made suggestions.

Ervin Dennis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door replaced a garage door for me back in March. Over the weekend the garage would go up after being closed with no activations from the remote or wall fixture. Contacted Precision Door just after 8:00 am and before 10:00 am I had a technician out to service the garage opener. The technician found the issue made the fix and had me back in normal operations. Awesome customer service and Awesome technician experience!!

Robert Seay

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had an untimely failure of our garage door system. Precision Garage Door was able to respond quickly. Clay arrived right on schedule and was very friendly. He made the repairs quickly within the time he estimated including some improvements we did not know were possible. Now our system is faster and quieter. We will be repeat customers.

Dana Hobby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joshua Freidlund and Lee Kincaid came to my home to troubleshoot why the key pad and remotes would not work. I needed a new operator! I was shocked when they said they would install “right now”! Both gentlemen were very professional and very patient with my questions. I was able to easily set up MyQ app thanks to Joshua! I am so glad I called Precision Garage Door FIRST!

Dave Stuart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Josh Fredlund. Great job!!

Randy & diane Zook

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dependable, knowledge and friendly

Van Reid

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The spring on my garage door broke on a Friday night. I called Precision door the next day and they said they would get a technician out first thing Monday. He called at 8:00, very neat and well mannered and found a few issues I wasn’t aware of. By 10:00 he had it all fixed. So yes, I am well pleased!

Jeremy Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ethan was AWESOME! Now, my garage door is QUIET and closes with EASE. His recommendations and repairs are long term and should encourage reliability, which was my top priority. I appreciate him efficiently diagnosing the issue, and getting our door operating better than ever.

K

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I write few reviews but this company was so dishonest that it is necessary to document it. I called them as my double garage door was malfunctioning. About 50% of the time, it would stop when closing, like something was triggering the laser beam sensor. This had been going on for a month. I figured the laser needed servicing, as it had been somewhat problematic for years. Ethan and his supervisor arrived in early October 2023. They checked the double garage door and declared the entire door (door, springs, and motor) needed replacing. The reasoning was very nebulous at best. They said the track was at a severe slant. The springs and rollers were worn out. And the motor, “well you can never tell with motors and it might as well be replaced as well.” They went on to say that we should replace the single garage door at the same time as it would not match. Both doors are 7 years old. The double door motor is 3 years old. The springs on the double door were replaced two years ago. The single garage door is only used every few weeks as we do not park a vehicle on that side. The estimate was a whopping $11,000 and they wanted to replace the perfectly functioning single door!!! I was not home when they told my wife all of this. She thought it was patently untrue and they were trying to take us, especially considering much of the equipment is only a few years old. I measured the angle of the track with a level which proved it was nearly perfect (picture attached). Given how fuzzy everything sounded, we decided to get a second opinion. We then called Coney garage door, who sold us the doors when we built the house. They said the laser sensor wire had indeed become partially disconnected, causing the door to malfunction. They said the rollers were worn, but not worn out and offered to replace all of them for $12 ($1/roller). They tightened the chain, replaced the rollers, and repaired the sensors. The total bill was $225. This company is terribly dishonest and will absolutely sell you things you do not need. They tried to defraud us out of $10,775. Call somebody else!

Suzie Hancock

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wonderful experience! Our technician Drew, was here at the appointed time, very polite and knowledgeable. He gave us the estimate and explained every part of it. Same day service is awesome! Drew fixed our door and had everything cleaned up in no time. This is the second time we’ve used Prevision (on dif doors) and both times we were very pleased.

Bill Wright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Clay was very professional . He called before time to come by, and explained he was running a little late. He went over everything and gave me several options. Once he started, he let me know that one of the doors would require more. Clay was exceptional. I wish all service providers could be as good as he was. 5 star service. Thank you .

Bj Maack

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job by the Precision team! Would recommend

Dawn Dinsmore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Same day service. Pete listen well.thinking about a new door in the future.

Wayne Mcbride

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was very courteous and knowledgable. Provided enough information for me to make a decision on a couple of options he mentioned . Replacement garage opener and rollers installed the same day I made an appointment. Everything working just fine. Glad I chose Precision. Website information including BBB rating and reviews helped me in selecting this company.