Garage Door Repair in Little Rock, AR - Page 7

Randy & diane Zook

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dependable, knowledge and friendly

Van Reid

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The spring on my garage door broke on a Friday night. I called Precision door the next day and they said they would get a technician out first thing Monday. He called at 8:00, very neat and well mannered and found a few issues I wasn’t aware of. By 10:00 he had it all fixed. So yes, I am well pleased!

Jeremy Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ethan was AWESOME! Now, my garage door is QUIET and closes with EASE. His recommendations and repairs are long term and should encourage reliability, which was my top priority. I appreciate him efficiently diagnosing the issue, and getting our door operating better than ever.

K

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I write few reviews but this company was so dishonest that it is necessary to document it. I called them as my double garage door was malfunctioning. About 50% of the time, it would stop when closing, like something was triggering the laser beam sensor. This had been going on for a month. I figured the laser needed servicing, as it had been somewhat problematic for years. Ethan and his supervisor arrived in early October 2023. They checked the double garage door and declared the entire door (door, springs, and motor) needed replacing. The reasoning was very nebulous at best. They said the track was at a severe slant. The springs and rollers were worn out. And the motor, “well you can never tell with motors and it might as well be replaced as well.” They went on to say that we should replace the single garage door at the same time as it would not match. Both doors are 7 years old. The double door motor is 3 years old. The springs on the double door were replaced two years ago. The single garage door is only used every few weeks as we do not park a vehicle on that side. The estimate was a whopping $11,000 and they wanted to replace the perfectly functioning single door!!! I was not home when they told my wife all of this. She thought it was patently untrue and they were trying to take us, especially considering much of the equipment is only a few years old. I measured the angle of the track with a level which proved it was nearly perfect (picture attached). Given how fuzzy everything sounded, we decided to get a second opinion. We then called Coney garage door, who sold us the doors when we built the house. They said the laser sensor wire had indeed become partially disconnected, causing the door to malfunction. They said the rollers were worn, but not worn out and offered to replace all of them for $12 ($1/roller). They tightened the chain, replaced the rollers, and repaired the sensors. The total bill was $225. This company is terribly dishonest and will absolutely sell you things you do not need. They tried to defraud us out of $10,775. Call somebody else!

Bill Wright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Clay was very professional . He called before time to come by, and explained he was running a little late. He went over everything and gave me several options. Once he started, he let me know that one of the doors would require more. Clay was exceptional. I wish all service providers could be as good as he was. 5 star service. Thank you .

Bj Maack

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job by the Precision team! Would recommend

Dawn Dinsmore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Same day service. Pete listen well.thinking about a new door in the future.

Wayne Mcbride

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was very courteous and knowledgable. Provided enough information for me to make a decision on a couple of options he mentioned . Replacement garage opener and rollers installed the same day I made an appointment. Everything working just fine. Glad I chose Precision. Website information including BBB rating and reviews helped me in selecting this company.

Ezabeth Duncan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Expectations were met in meeting with Tony regarding garage door selection. We were able to meet before the arrival time scheduled. Very courteous, worked with me to achieve what I needed as for as garage door replacement needs.

Gynell Dickens

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I’ve always used Precision and highly recommend. Very knowledgeable, friendly, and patient in explaining options.

Jan Nixon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I used the company shortly after I bought this house to fix an overhead door issue. I felt good about them helping me with a new issue with the remote. The young man was punctual, professional, and knew exactly how to fix the issue. I highly recommend this company

Dwayne Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Pete was outstanding! Very professional and detailed in his work. Explained all aspects of his job in a clear and precise manner. I would definitely recommend this company and Pete for future garage door needs.

Larry Norris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

So far, so good. Tony good and seems to know what he’s doing. Look forward to finishing job.

Doug Wilkerson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Was very helpful, explained the options and products. Very good experience

Christian Owens

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jon was very helpful and informative. The whole process from the call to the service was great.

garald Shires

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great and helpful employee that provided us detailed information about garage door purchasing.

Terry Goddard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John did excellent work in a very efficient manner.

Charles Seymore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Looked up online. Your ad was further away from the beginning of similar businesses.

Warner and linda Cruce

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used them before, and were very pleased with their previous service. I highly recommend—knowledgeable, professional, and trustworthy.

Brenda and jim Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional services. Checked out all equipment. Very polite. Explained everything and showed us how things work on panel and lights. Very satisfied.

Jerry Stern

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

As usual your service was excellent Peter was very good and gave me some suggestions about my Lift Master to think about I would not ever use another garage door company

Matt Tucker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service

Lloyd Black

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service

Otto Schmeckenbecher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Really nice employees. Gave me a choice of what my options were. Did the repairs and replacements and did a great job.

Steven Bravard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision for many years and have always had a rapid response time. The technicians are well qualified and can usually fix the problem in one trip. I highly recommend Precision.

Henry LeSieur

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have used Precision Door before and that was the reason we called them this time. We’ve never been disappointed with their service. Drew was no exception. He did an excellent job of restoring the functionality of our garage door. He was polite, professional and a skilled technician.

Kurt Vinsant

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service.

David Sevier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Pete was on time and very efficient, second time they have fixed a good hit to the door : )

Maron King

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jon was knowledgeable and work to repair the door. He took time to explain what was going to happen and the after care if needed. Great service.

Roger Carilllo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent customer service and efficient service.