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Read what people are saying
about Precision Garage Door in:

Maumelle, AR

Precision Garage Door of Little Rock Area
has received 40 reviews, averaging 4.98 Stars:
Review:

Adam was the nicest, most knowledgeable technician I have ever had. He explained everything fully & went above & beyond repair service by volunteering to remove a dead bird from my courtyard after it hit the window. He had my complete trust! He is a valuable employee who represents your company in the best possible way!!!
Beverly Thornburg
A Response from: Jolene & Steve

Thank you for taking time to let us know Adam is providing great service.

Adam Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Stacy and Alex arrived on time, however the CSR I scheduled with had my service order screwed up, and they came prepared to install three new motors. I also had to give her my physical address just before she hung up, as she never asked me for it. And she had my email address wrong on my order. It was apparent she was in a hurry, and PLEASE STOP telling me with every response that it's "beautiful", "amazing", or "perfect". Use a professional dialogue or go automated. Now, Alex and Stacy were VERY professional, personable, and informative. They corrected some minor issues, explained their recommendations, and left me with a sense of confidence in their work and expertise. For two younger service technicians, they did impress me, and that is rare. Thank you for the quick response and friendly service. I appreciate you!
Dwayne Mcanally
A Response from: Jolene & Steve

Thank you for taking the time to comment and provide helpful information. We will work with our CSRs' communication and accuracy. Our technicians undergo extensive classroom and in-field training; its very rewarding to them to know their hard work does not go unappreciated.

Adam Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technician:
Review:

Everything was good but just took a little longer than expected.
Keith Harvey
Adam Service Provided:
Garage Door Opener Install
Product:
Springs
Technician:
Review:

Fast, professional with same day service. Technician on site within 2 hours of my call. He was very friendly & knowledgeable. Can't go wrong with these experts!
James Case
Adam Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Adam arrived on time, was knowledgeable and did an excellent job in repairing the garage door opener. He took extra time to secure, adjust and lubricate parts that needed maintenance on the frame and door even though he was just called out to repair the motor. I wish all service companies were this professional.
Jim Morley
Adam Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Fast service, convenient hours and nice/knowledgeable technician (Adam). I would recommend this company and use their services again. Thanks. ~Mike B.
Mike Burleson
Adam Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

A terrific technician. He wrote two estimates to repair and update our 11 year old garage door. He did not pressure us into a decision, and took time explaining each component on the estimate. The door was updated and functioning excellent within two hours. We would highly recommend Precision Door to our neighbors.
Maumelle Homeowner
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Scott was personable, knowledgeable & professional. He explained what my choices were.
Beverly Thornburg
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I have used Precision door twice now. Both times the workers were on time or early. They were very friendly and explained everything they foun and the cost to repair. I have no qualms about calling on them in the future.
Dennis Elms
A Response from: Jolene & Steve

Thank you for your feedback. We are always glad to hear our techs are doing good jobs.

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Chris did a fine job. He communicates well and leaves you with a sense of confidence. You trust him. The call center is not very helpful, however, and nearly chased me away.
Cliff Christopher
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

The technician came and fixed our garage door quickly and efficiently. But, what I love about the service is that they are willing to come after 5pm. (People work. Who can be there during the day all the time?) So, the ability to work with our schedule and to come the same day that we called is awesome.
Chris Perry
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I was pleasantly surprised at the speedy and courteous service.
Richard Laakman
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

Wonderful service! Received a next day appointment, the technician was knowledgable and friendly, the results were better than I expected.
Maumelle Customer
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

The technician was outstanding, and he was here even earlier than expected! Thank you so much for your prompt and professional service!
Dave Mccown
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

SERVICE WAS OUTSTANDING AND FAST,HOWEVER I SEE ON THIS WEB PAGE,I DONT THINK I WAS OFFERED A SENIOR DISCOUNT YOU WERE CHOSEN BECAUSE I WAS PROMISED CHRISS WOULD SHOW UP SAME DAY I CALLED,HE IS A ASSET TO YALL......
Mark Hillemann
A Response from: Jolene & Steve

Thank you Mr. Hillemann for the comments. Chris is a very detailed technician and did automatically apply the senior discount.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Thanks for the invoice. Door works Great!
Irma Shoffner
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Chris was awesome. The service call happened less than 15 minutes after I called. I can't get over how professional the whole process was and I love the fact that they have photos of their techs on the website and there was no surprises in who would show up. If you are looking for quick, expert service at a fair price, I recommend Precision.
Herb Smith
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Chris was an awesome technician. Very pleasant to work with and took care of our problem very quickly and thoroughly!!! Great Service..
Tim Church
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Excellent service and great explanation in working of garage opener.
Jack Evans
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Review:

Super quick service Does great job
R Properties Investments Inc
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Review:

Ricky was my service guy. He was top drawer, really knowledgeable, personable and competent. Explained everything, what to expect, up front about pricing. If every service call in my life was like this one, my life would be much less stressful. Thanks.
Marc Higgins
Service Provided:
Garage Door Opener Install
Review:

Ricky was our technician and I'm pleased to say that he was professional, courteous and polite. He was very knowledgable and experienced, and gave great advice. They squeezed us in between 2 other jobs and Ricky is from Hensley, which is a good bit of travel from Little Rock. Very impressed. Thanks!
Greg Whitmore
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

5 stars Great service in a timely manner.
Bill Page
Service Provided:
Garage Door Repair
Product:
Springs
Review:

We called to have a spring repaired, but it turned out that the whole door was damaged and had to be replaced. Our technician was very knowledgeable and friendly. He did an excellent job of explaining all of our options and the difference in quality levels. 4 days later and we have a new door that gives our house a whole new look. Overall extremely pleased with the service from Precision Door.
Rex Bair
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

The service tech was friendly, informative, and the service he provided was above and beyond. Will definitely will use again.
Rhonda Blackwell
Service Provided:
Garage Door Opener Repair
Review:

I normally don't write reviews but will this time as I am very pleased with this company. I haven't seen the level of professionalism exhibited by your technician in a long time. He knows what he's doing, is enthusiastic about his product and is eager and excited to share information. He showed me the problems and explained their solutions. He was thorough, polite and made me feel comfortable that I'd picked the right company for service. This is what customer service used to be like and SHOULD STILL be like. I proactively asked Ricky to place his company's information above our control panel and made sure he included his name so I'll know exactly who to ask for the next time I have any garage door issues or need a new system.
Tim Riding
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Chose due to Maumelle connection. This was a door repair. Replaced the spring. Tech was very courteous, thoroughly explained the problem and what needed to be done. Identified potential future problems (I'm sure due to age of the unit) and estimated those costs. I thought him to be very knowledgeable and I am completely satisfied with his work. Give you a 5 in all areas and will call you when another problem develops. (Hopefully not in the near future.) Thank you for the fast response to the problem.
Bev Verzier
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The experience was great; both technicians did a great job and were customer focused. I will rate the service as "5"
Perla Gross
Service Provided:
Broken Garage Door Spring Repair
Review:

great follow through and very satisfied
Ricky Seward
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Very professional and knowledgeable. Took time to make sure the job was done right. I will use Precision for any future service I may need. Thank you for your quick responce
PARRIS MCCULLAH
Service Provided:
Garage Door Repair
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