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Read what people are saying
about Precision Garage Door

Precision Garage Door of Little Rock Area
has received 527 reviews, averaging 4.97 Stars:
Review:

Terrible customer service. Five times I called about my garage door being improperly installed. Five times I, or my dad, was told a manager would call us back. Five times I was ignored and received no phone call. My dad set up an appointment between 4-6 yesterday to meet with someone to discuss how the door was incorrectly installed. NO ONE showed up for the appointment. I talked to Brooke ~5:45 and left a message for the owners. I got no call back. So, if you want to know what my next step is, please talk to Brooke. If I do not have the money back into my account by Friday, she has the list of what's going to happen next.
Cathy Hall
Alex Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Precision stands for quality service and a quality prosuct. Alex came out, answered all my questions and did it in record time. He arrived when he said he would and was a total professional throughout the entire visit.
Carolyn Guth
Alex Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Stacy came out yesterday and replaced a broken spring and upgraded my garage door. Also replaced all 4 springs on my 2, 12x12’ shop doors that were 16 years old. Stacy is very personable and completed all work to my satisfaction.
John Kew
Stacy Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Your men was very courteous and professional. They knew what they were doing and got the job done in very short time. Not bad on the price too.
Don Polk
Service Provided:
Garage Door Repair
Product:
Cables
Review:

You guys are really dependable, friendly and do great work!
Rich Vanleeuwen
Service Provided:
Garage Door Opener Repair
Review:

Your Technician were very professional and detail
Beverly Young
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Timely and professional and friendly technician. Big plus was able to receive same day service. Will use again!
Tracie Flynn
James Service Provided:
Garage Door Opener Repair
Technician:
Review:

Stacy was on time, did a good job explaining my options and the costs and did a great job. I really appreciate that Precision was able to provide same day service. Thanks very much.
Robert Martin
Stacy Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Alex was prompt, courteous, efficient and friendly. His knowledge of our problem, and how to address it was apparent.
Tom Blumenberg
Service Provided:
Garage Door Repair
Review:

Fast, precise, excellent service.
Charles Cathey
James Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Technician:
Review:

Alex was very nice and professional. ????
Betty Hendricks
Service Provided:
Garage Door Repair
Review:

Service was great and technician was knowledgeable and polite, but the total cost of torsion spring replacement was over three times what was originally estimated. No issues with the service, but felt a little ripped off after getting such a lowball estimate.
Pettus & christina Kincannon
Service Provided:
Garage Door Repair
Review:

The technician did an excellent job and my garage door is working perfectly. I am extremely satisfied.
John Thompson
Service Provided:
Broken Garage Door Spring Repair
Review:

Awesome service and customer care. Went above and beyond when I was in a crunch for time. I will be using them again and recommending them to my clients. Thank you Precision - Alex and Dakota are the best. Dana Kellerman REALTOR Coldwell Banker RPM Multi-Million Dollar Producer USAA Certified Agent Cartus Relocation Certified Agent NACA Certified Agent Former Builder Diamond Award Recipient 501-960-0700 c 501-916-8331 o 501-851-8289 f Dkellerman@cbrpm.com Dkellerman4@gmail.com
Dana Kellerman
Service Provided:
Garage Door Opener Install
Review:

Quick response! Friendly and extremely helpful! Highly recommend!
Steffany Shelton
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

James was fast and efficient. He answered all our questions. Thanks for great service.
Richard Watts
James Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

Precision Door replaced our two garage doors several years ago, and we were very pleased with the quality of the service. We called Precision Door, again, when the motor malfunctioned.
Charles Allen
James Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Knowledgeable staff member identified door problem and corrected it promptly.
Samuel Arant
Service Provided:
Garage Door Repair
Review:

The Service Rep was well knowledge in what my door problem was about. I would recommend your company to all my friends.
General Watson
James Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Probably the worst service experience ever. Technician was a nice young man, but didn't have the skill or spare parts to repair my opener. Supervisor James reported that 2 hours labor would be required to change the trolley mechanism, and owner Steve said it was sending good money after bad to repair the unit. Recommended replacement with new. Harmon Overhead Door replaced the trolley mechanism the next day, serviced and lubed both doors, and charged $50 for the part, and took about 30 minutes labor. Not the 2 hours reported by James. Will call Harmon first next time.
Larry Grace
Service Provided:
Garage Door Opener Repair
Review:

James is outstanding. He is very knowledgeable, professional, and friendly.
Michael Grenard
James Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

I had my 2 garage door chain drive openers replaced with the 8550W belt drives. They are much quieter and I'm pleased. The installers were friendly and informative and installed the motors and tracks fairly quick.
Phillip Hoppers
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

outstanding service
Robert Davis
Service Provided:
Broken Garage Door Spring Repair
Review:

Stacy was great - from the initial consultation to the clean up after the installation - he took care of every detail. Very professional job of installing our new door and opener. The man with Stacy was also very nice and professional. We will certainly recommend Precision to our friends and family. Love how quiet the new opener is.
Bill Harrell
Stacy Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Stacy was very nice, professional and answered all questions!
Cindy Laughlin
Stacy Service Provided:
Garage Door Repair
Technician:
Review:

Thank you Precision for honoring your warranty, six years later! Alex was extremely nice, professional and knowledgeable! I appreciate his expertise in not only repairing the problem, but also assessing the entire garage. His attention to detail, discovered where our garage door is coming aloose from the Hindges, and the door will need to be replaced soon. Thanks so much taking the time to look at the entire picture, this helps us to prepare for the future repair! Fast and efficient service, God’s blessings!
David & PJ Donahue
Service Provided:
Broken Garage Door Spring Repair
Review:

Wow, what great customer service. I called this morning to get on the list for a service call and the guys were here earlier than promised. We ended up replacing the entire unit since ours was 12 years old. Could not be happier with the quality of work and professionalism shown by the guys. Will recommend and use again!
Frank Hall
James Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Another good job well done; beginning with an advance email and 20 min phone call before on-time arrival. Work included some minor reprogramming and the replacement of all rollers on two doors. Big improvement!! Technicians were professional and friendly. I will continue to recommend your Company to friends and neighbors.
James Strawn
James Service Provided:
Garage Door Opener Repair
Product:
Rollers
Technician:
Review:

Repairman was very professional and courteous. Door is working and im very satisfied.
Keith Benhanania lenz
Service Provided:
Garage Door Repair
Review:

Great service. Professional and knowledgeable.
Donna Rodman
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
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